Customer Service Manager

I worked as a Floral designer/manager ** years for the Kroger Co. My key responsibilities: 1.Training and schedualing staff for floral department 2.Manage and control inventory to ensure profitability 3. Effective customer service with significant abilities resolving issues relative to customer satisfaction 4.Determine frequency and volume (based on inventory) of products and materials to order 5.Created floral designs each day and special gift baskets Accomplishments: 6.Consistently recognized by corporate management for creating excellent eye-catcing displays 7.Developed loyal relationships that resulted in many customers returning on a regular basis