Customer Service Manager

Kenson Raymond

*** **** ******** ******

Salisbury, Maryland 21804

443-***-**** ***********@*****.***

Objective: To obtain a career where I can learn from the expertise of experienced professionals and contribute to a positive working environment.

Education:

University of Maryland Eastern Shore, Princess Anne, Maryland

Bachelor of Science May 2012

Major: Business Administration

Honors and Awards: Deans List, Hazel Scholar

Experience:

Safran Labinal Salisbury, Salisbury Maryland

Associate, 2005 to present

• Assigning and tracking inventory using a computerized database.

• Developing problem solving skills while engaging in reconciliations, the completion of work orders, and in the determination of equipment needs.

Domino, Salisbury, Maryland

Assistant Manager, 2003-2005

• Utilized leadership skills in the management and supervision of subordinates.

• Conducted inventory analysis and ordering.

• Engaged in financial reconciliations and monetary disbursements.

• Developed multi-tasking skills while working in this high volume environment.

• Utilized communication and problem solving skills in the conduction of customer service.

Skills:

• Confident public speaker

• Fluent in English and Creole

• Comfortable with conversational Arabic and French.

• Expert level user of MS Office 2007 Suite including: MS Word, MS Powerpoint, MS Publisher, MS Access, MS Excel, MS Outlook.

• Excellent time management and multi-tasking skills.

• Confident public speaker, fluent in English and Creole; Comfortable with conversational Arabic and French.

• Expert level user of Microsoft office 2010 suite, including: Microsoft word, Microsoft PowerPoint, Microsoft Publisher, Microsoft Access, Microsoft Excel and Microsoft Outlook

References Available

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