Sales Customer Service

Gallant Greetings Corp.

Position Title: Sales / Account Manager

Reports To: Vice President of Sales and Marketing

How long at Company: 13 Years

Basic Function: Identifies and opens new accounts across all market channels

(Grocery, discount drug, specialty)

NEW BUSINESS/RESPONSIBILTIES:

• Position’s sole responsibility is to prospect for new business and maintain over 50 assigned house accounts.

• Secured appointments through telephone cold-calling sales skills , e-mails, letters, and

Networking contacts.

• Presented Gallant products/program to prospects via telephone; follow up as appropriate to secure business

• Negotiated program, terms and pricing with customers, subject to management approval.

• Provided feedback to sales/marketing department to develop additional products/programs or merchandising solutions to meet prospect needs.

• Managed and grew sales in assigned accounts

• Problem solving and troubleshooting with existing accounts to maximize sales.

• Maintained strong communication skills with customer service.

• Assisted in 10 key order entries during high peak periods to ensure customers shipped on time.

• Administrative responsibilities include daily activity reports, accounts correspondence, mailings and problem solving.

• Conducts all business transactions in a manner consistent with high ethical standards that the company maintains

Barbara Battaglia Home 847-***-****

950 Jefferson Sq

**********@*******.***

Summary

To obtain a position with an organization that can utilize an energetic individual with twelve years of business and sales experience. An individual with a can do attitude and the ability to enhance business processes, provide in-depth sales insight and excellent client experience.

Gallant Greetings Corp Start 1998 - 2011

Sales/Account Manager

Responsibilities included:

• Identifies and opens new accounts across all market channels-(grocery, discount drug, specialty)

• Responsibilities include prospecting for new business and open accounts.

• Handle an unlimited numbers of established accounts

• Responsible for securing new prospect appointments through cold-calling, networking with contacts etc.

• Prepared all administrative tasks such as emails, letters, sample mailings

• Responsible for presenting Gallant products/program to prospects via telephone; follow up as appropriate to secure new business opportunities.

• Negotiate program, terms and pricing with customers, subject to management approval.

• Provide feedback to sales/marketing department to develop additional products/programs or merchandising solutions to meet prospect needs.

• Managing and expanded sales in assigned accounts.

• Problem solving and troubleshooting with existing accounts.

• Provided daily activity reports, account correspondence and mailings

• Conduct all business transactions in a manner consistent with the high ethical standards that the company maintains.

• Talented communicator, able to provide superior client service

• Consistently maintains a high level of character and integrity

• Strives for perfection and delivery of high-quality work

• Possesses a positive and open attitude with a desire to learn

Additional Skills:

Microsoft Office

Navision

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