Customer Service High School

Sandy Woods Jr.

***-** ***** ****** *******, NY 11436 ● Cell: 347-***-**** ● Email: ************@***.***

CERTIFICATES AND LICENSES

* **** ******** ***********

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Anti-Terrorism Certificate

Fire Guard Preparation Certificate

Homeland Security Certificate

Metal Detection Devices Certificate

Basic Plumbing Certificate

Basic Electrical Repairs Certificate

NYS Security License

CPR

EDUCATION

August Martin High School 09/2001- 06/2005

Recipient of High School Diploma Queens, NY

PROFESSIONAL EXPERIENCE

Tishman Speyer/ Rockefeller Center 11/2011- Present

Security Guard New York, NY

Responsible for the safety and security of employees, customers, assets and facilities.

Watches for prowlers, fires, leaks from water or steam line, or any other cause which might endanger or result in loss of, or damage to, property.

Execute all job functions in accordance with established processes and policies.

Queens Place Mall 09/2008- 10/2011

Maintenance Worker Elmhurst, NY

Performed a variety of custodial and maintenance duties in and around the facility to maintain an orderly and safe environment

Maintained cleanliness and organization according to safety guidelines, including use of personal protective equipment

Followed and completed the facility’s daily, weekly and monthly cleaning schedule by complying with the company’s policies and procedures

Huffman Koos 07/2007- 08/2008

Furniture Salesman/ Customer Service Representative Elmhurst, NY

Explained, advised, and promoted products and services to customers

Exercised customer service skills by effectively assisting customers with their choice of merchandise

Helped a team of four keep a clean and organized environment by following cleaning schedules.

Boulevard (Assistant Living Patients) 12/2007- 06/2006 Serving Staff Flushing, NY

Performed related tasks such as greeting resident’s according to standards; explained the menu, food, beverages and took orders

Ensured that all tables and counters were clean upon residents arrival and departure

Maintained knowledge of menu items including ingredients, and preparation of those items

Maintained dining room appearance from set-up to break-down

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