Customer Service Supply Chain
Resume:
Justin A Grater
Email: *******@*******.***
Objective:
To seek employment in the industrial manufacturing with a mid-size to Fortune 500 company. To apply my work experience and technical background to lean manufacturing, JIT, quality control and supervision.
Education:
Purdue University May 2004
Bachelors of Science: Industrial Technology
Associates of Science: Organizational Leadership and Supervision
Relevant Course Work:
Automatic Identification data capture
Elements of distribution
Industrial safety
Lean manufacturing
Management of change
Production planning
Work History:
Caterpillar Logistics Services June 04 - Aug 11
• June 09 to Aug 11- Packaging Team Lead (work individually). Responsibilities consisted of working with suppliers on packaging issues (safety, quality) of products being shipped to our facilities. Interacted with the LEC (logistics planning, supply chain) on packaging issues that needed addressed. Work and assist with the packaging technician when needed.
• April 08 to June 09- First shift shipping team lead (supervising up to 25 associates). Responsibilities included making accountability of associates to pick and pack material to customer satisfaction on a daily basis. Assist on the shipping floor and assist the shipping supervisor when needed.
• October 07 to March 08- Second shift shipping team lead (supervising up to 20 associates). Responsibilities included making accountability of associates to pick and pack material to customer satisfaction on a daily basis. Assist on the shipping floor and assist the shipping supervisor when needed.
• November 05 to September 07- Second shift receiving team lead (supervising up to 15). Responsibilities included making accountability of associates to store and sort material to maintain accurate inventory levels.
• May 05 to November 05- Second shift team lead for Caterpillar Logistics Services Reman (supervising up to 15). Responsibilities included making accountability of associates to pick/pack material and store/sort material to maintain consistent inventory levels.
• October 04 to May 05- Caterpillar Logistics Reman Associate. Responsible to complete daily tasks given by the team lead; shipping and receiving to fulfill day-to-day operations.
Circuit City
Warehouse/Customer Service/Product Specialist: Nov. 01 - June 04
• Deliver customer their products and set up connections for TV and component systems.
• Interacted and communicated with customers on daily issues (service, rebates, and prices).
• Interacted and demonstrated products to customers with suggestions on what to purchase
Knights Inn
Maintenance: July 98 - Nov. 01
• Installed A/C units, electric fixtures, and plumbing to hotel rooms
Certifications:
• CPS/6-Sigma Green Belt Training Sept. 08/ June 06
• CPS/6-Sigma Yellow Belt Training March 07/Nov. 05
Computer Skills:
• Microsoft Office (Word, Excel, Power Point, Access), AutoCAD and Solid Works
• Experienced with Supply Chain Systems (AMS,EPIX,MRP,MTS,OASIS,WMS)
Contact this candidate