housekeeper

*** *. *** ******

APT. ***

NEWARK, NJ *****

Home 973-***-****

Cell# 443-***-****

GEORGE D. JEFFERSON

Objective To possess a challenging and rewarding position within your company.

Experience 8/08 - PRESENT Sinai Hospital

Baltimore, MD 410-***-****, Supervisor Mrs. Pat Cannon

Telephone Operator

Direct all incoming/outgoing calls throughout the facility

Provide quality customer service to all customers

Respond to all emergency calls and physician pages

Announce all Emergency Codes as they relate to a patient’s condition

Complete all telephone repair orders

Data processing skills

9/07 – 08/08 Value City Department Store

Baltimore, MD 410-***-****, Supervisor Mrs. Barbara

Retail Clerk

Provided Excellent Customer Service to all Customers

Apply laws, rules or regulations as they pertain to the House ware Department

Communicate orally and in writing to provide assistance to supervisor

Operate Personal Computer/terminal and all Software related to position such as Microsoft word, excel and use of internet.

6/05 – 6/07 True Green - Chemlawn (Baltimore, MD)

Supervisor Mr. Irve, 410-***-**** 48 hrs. per week

Lawn Technician

Fertilized and maintained lawns

Maintained Highway lawns

Stocked and ensured vehicle was equipped with all necessary lawn materials needed to properly care for lawns

Provided excellent customer service to all customers

2004-6/05 Bakery Express, Ms. Desserts (Baltimore, MD)

Supervisor Mr. Eric, 410-***-**** 40 hrs. per week

Baker

Professional Baker

2004-2004 Ramada Inn (Pikesville, MD)

Supervisor, Ms. Pat, 410-***-**** 40 hrs. per week

Housekeeping Supervisor

Prepared Work Schedule for all housekeepers

Responsible for ensuring that rooms were properly cleaned

Provided excellent Customer Service to all patrons/employees

Supervised laundry workers and ensured that clean linen was issued to every room

Inspected rooms for any necessary repairs

1997–2004 VA Maryland Health Care Systems Baltimore, MD

Supervisor, James Hamlin, 410-***-****, 40 hrs. per week

Patient Service Assistant

Responsible for all scheduling of Patient appointments.

Scheduled and arranged transportation for both inpatients and outpatients by contract, station vehicle, and Disabled American Veterans (DAV) vehicles as appropriate.

Interpreted VA Beneficiary Travel Regulations to determine travel eligibility and entitlement.

Replenished medical chart with blank progress notes and doctor’s orders to assure that the clinical staff has the appropriate forms for documentation.

Ensured that lab tests, x-rays, EKG, etc., are scheduled according to orders written.

Developed and continually demonstrated excellent customer service skills.

Coordinated the Primary Care Management Program that allowed expeditious enrollment of veteran patients.

1994-1997 VA Medical Center Lyons, NJ

Nursing Assistant

Provided excellent Customer Service to patients and their families and hospital staff.

Provided patients with the best care by providing the patient with what they needed.

Care was provided to the patient by changing, feeding, showering preparing them for various Appointments, taking them to their appointments and therapy classes and documented all their vital signs

I am a team player, and believed in working hand in hand with the nurses and assisting them in the best way possible to provide excellent care to the veteran.

1992–1994 VA Medical Center Lyons, NJ

Supervisor, Ms Julie, 908-***-****, 40 hrs. per week

House Keeping Aid

Thoroughly cleaning the restrooms and Services to which I was assigned.

Emptied garbage cans, mopped, waxed, vacuumed and buffed floors.

Dusted furniture and supplied and removed linen to each floor.

Properly disposed Medical Waste and Narcotics by following policy and procedures.

1989-1992 Camble’s Foundry Corp. Harrison N.J.

Pattern Repairer

Repaired Patterns weighing over 100 lbs. by plastering and sanding it down to a board equal the weight of the pattern.

I prepared materials needed for other workers.

Checked in shipments and certified receipt of documents.

Safely operated electric fork lifts and loaded and unloaded all materials from fork lift.

Education 1994–1994 VA Medical Center Lyons, NJ

Nursing Assistant Training Class 600 credit hours

1984-1985 Job Corps. Edison, NJ

Air-conditioning and Refrigeration

1984 Barrenger High School Newark, NJ

General Studies

Interests Running, gardening, carpentry, computers, working with my hands

Computer Skills/Business Qualifications

Windows 2000/ XP Navigation

Microsoft Office 2003 Suite

Basic Computer Hardware Knowledge

Word 2003

PowerPoint 2003

Internet Navigation Skills

Data Entry Skills

Record Management Skills

Use of Copy and Fax Machines

Microsoft Office 2003 Suite

Word 2003

PowerPoint 2003, Excel

Operate multi-line telephone system

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