Annette Ellington

*** ******* ******

Brooklyn, NY 11212

w6c1kj@r.postjobfree.com

718-***-****/ 347-***-****

SKILLS PROFILE

• Well-rounded background in Administrative Assistant/Secretarial/Customer & Receptionist.

• Very skilled in dealing with difficult assignments...

• Backed by a solid work history, reputation as a team player and passion for helping others.

• Proficient in Microsoft Word, Excel, Microsoft Publisher, PowerPoint, and very light Outlook.

• Type 60-65 wpm.

WORK EXPERIENCE

Pratt Area Community Council, Brooklyn, NY

Office Assistant/Receptionist Front Desk

2/2007 – 5/2007

• Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment. Calmed upset/angry customers researched and rapidly solved problems and rebuilt client trust to prevent the loss of key accounts.

• Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

• Assisted staff by performing standard office task as directed.

• Provided information, took messages, and schedule appointments.

• General administrative duties including, photocopying, word processing and faxing.

• Coordinating regular mail and outgoing mail.

• Updated appointment calendar.

• Received rent payments.

• Typed letters, memos, legal documents, and spreadsheets.

• Handled the up-keep of all office equipment & order all offices supplies for five offices.

L.A.Wenger Corporation, Bronx, NY

Administrative Assistant

6/1999 - 5/2006

• Organized and arranged meeting with clients/contractors.

• Created presentation and booklet for meetings.

• Handled confidential materials.

• Set-up conference meetings and made travel arrangements.

• Handled vacation, payroll, and scheduling of sub-contractor bills.

• Typed memorandum, correspondence, letters and updated client mailing list.

• General administrative duties including, photocopying, word processing and faxing.

• Maintain office equipment and ordered all office supplies

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USLIFE CORPORATION, NEW YORK, NY

Administrative Assistant

3/1997 - 5/1999

• Assisted Insurance Manager with training of staff.

• Organized State Insurance Department filings.

• Handled confidential materials on a daily basis.

• Created a detailed filing checklist and filing schedule.

• Consolidated materials required to file the policy form for each state.

• Wrote instructions to staff member to reflect special state collating and filing information.

• Did the final checking for 50 State insurance mailing.

• Created policy forms, correspondence, certifications, and transmittal forms required for State Insurance department filings.

• Typed letters, memorandum, and special presentation reports.

• Maintained contract department policy approval files and records.

• Used telecommunication to transmit approved policy forms to mainframe for issuing purpose.

• Provide administrative assistance mainly to company officers as required or as requested including correspondences, typing, information research, filing and taking telephone messages.

• Schedule and perform word processing activities; format, revise and print out final copies of complex documents for the employees.

• Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

J. & W. SELIGMAN &CO. INC., NEW YORK, NY

Administrative Assistant

2/1989 - 3/1995

• Created date of death appraisal statement for lawyer’s clients.

• Responsible for imputing and editing of Portfolio Manager’s tables charts, investment reports and quarterly statements.

• Typed equity holdings, program letters, speeches, and presentation.

• Created documents for new brokerage accounts, contract letters, revision of new account document, and answers to regulatory inquiries.

• Prepared legal contract and assisted in preparing for closings on estates.

• Selected formats, style and fonts for incoming projects, spreadsheets, and presentation.

• Provide administrative assistance mainly to company officers as required or as requested including correspondences, typing, information research, filing and taking telephone messages.

• Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations.

EDUCATION

12/2007 – 3/2007 State University of New York BEOC

Certificate in Microsoft Office Suite

1/1984 – 9/1984 Berkeley College, New York, NY

Certificate in Word Processing/Business

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