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Executive Support Professional

Location:
Irving, TX, 75063
Salary:
30,000-33,000
Posted:
September 26, 2008

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Resume:

Executive Support Professional

Andrew J. Fischer

214-***-**** **********@*****.***

Summary: Background in customer service, billing, document imaging, scanning and supporting project managers.

Software Training in Microsoft Suites and advanced knowledge of Word, Excel, PowerPoint and Outlook

Skills:

Experience:

Administrative Assistant April 2008 to July 2008

PrimeSource/ Contract Express Pro’s Irving, Texas

I supported the director, project manager and office manager at the corporate office of an in-side sales department and facilitated the flow of information.

o Professionally completed daily profitability reports which would be viewed by the companies CEO and CFO

o Managed a conversion program where I would contact outside market managers on how many clients they converted and presented results bi-weekly for executives view

o Assisted the department analyst by updating monthly price changes for the various distribution centers

o Requested the latest production information from vendors to assist the in-side sales representatives

o Scheduled training for the office manger and team lead on how to effectively use the office multi-function copy, print, fax and scanner

Senior Site Specialist June 2004 to February 2008

IKON Office Solutions Eagan, Minnesota

I conducted a high level of customer service on site of our client’s corporate office. On a daily basis, I would contact the client face-to-face, over the phone or via e-mail.

o Verified billing for completed projects was accurate and delivered to the proper department

o Created distributions lists via Microsoft Excel to assist the client with 3 million dollars worth of shipments annually

o Trained and supervised field support representatives during their orientation period

Public Safety Officer May 2003 to February 2008

Minneapolis Business College Minneapolis, Minnesota

Provided a safe environment and kept negative elements off property at a private college in downtown Minneapolis

o Ensured department equipment was functional and accounted for before each shift

o Analyzed daily logs to decipher the campus crime statistics

o Dispatched officers to calls under stressful situations

Education: Diploma, Administrative Assistant April 2004

Minneapolis Business College Roseville, Minnesota

Bachelor Science, Sociology, Criminal Justice May 2000

Winona State University Winona, Minnesota



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