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Executive Support Professional

Irving, TX, 75063
September 26, 2008

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Executive Support Professional

Andrew J. Fischer

214-***-**** **********@*****.***

Summary: Background in customer service, billing, document imaging, scanning and supporting project managers.

Software Training in Microsoft Suites and advanced knowledge of Word, Excel, PowerPoint and Outlook



Administrative Assistant April 2008 to July 2008

PrimeSource/ Contract Express Pro’s Irving, Texas

I supported the director, project manager and office manager at the corporate office of an in-side sales department and facilitated the flow of information.

o Professionally completed daily profitability reports which would be viewed by the companies CEO and CFO

o Managed a conversion program where I would contact outside market managers on how many clients they converted and presented results bi-weekly for executives view

o Assisted the department analyst by updating monthly price changes for the various distribution centers

o Requested the latest production information from vendors to assist the in-side sales representatives

o Scheduled training for the office manger and team lead on how to effectively use the office multi-function copy, print, fax and scanner

Senior Site Specialist June 2004 to February 2008

IKON Office Solutions Eagan, Minnesota

I conducted a high level of customer service on site of our client’s corporate office. On a daily basis, I would contact the client face-to-face, over the phone or via e-mail.

o Verified billing for completed projects was accurate and delivered to the proper department

o Created distributions lists via Microsoft Excel to assist the client with 3 million dollars worth of shipments annually

o Trained and supervised field support representatives during their orientation period

Public Safety Officer May 2003 to February 2008

Minneapolis Business College Minneapolis, Minnesota

Provided a safe environment and kept negative elements off property at a private college in downtown Minneapolis

o Ensured department equipment was functional and accounted for before each shift

o Analyzed daily logs to decipher the campus crime statistics

o Dispatched officers to calls under stressful situations

Education: Diploma, Administrative Assistant April 2004

Minneapolis Business College Roseville, Minnesota

Bachelor Science, Sociology, Criminal Justice May 2000

Winona State University Winona, Minnesota

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