Executive Director/ Non Profit Specialist
Resume:
Stephanie Medeiros
Executive Director
Leadership ~ Management ~ Supervision ~ Community Involvement
Objective
Acquire an executive management position in which my experience and expertise will be an asset to the organization I will become a part of. I desire a challenge and a team environment and truly want to achieve success for the organization. I am willing to relocate.
Areas Of Expertise
Organizational Leadership Program Development and Implementation
Analysis and Problem Solving Team building and motivation
Public Relations and Customer Service Professional and Volunteer Relationships
Staff Supervision and Empowerment General Administration Management
Strategic Planning and Development Training Management and Execution
Professional Experience
EXECUTIVE DIRECTOR
* Prepare complex reports for Board of Directors, ensuring full compliance with requirements and tight deadlines.
* Author professional correspondence to donors and vendors.
* Conduct and authored training for staff and volunteers
* Facilitate all media related contracts
* Implement web design and marketing strategies
* Served as Chairman of the Board of Directors
* Oversee office operations and provide impeccable customer service:
* Develop and implement strategic marketing plan for business:
* Manage all aspects of day-to-day operations.
CUSTOMER RELATIONSHIP MANAGEMENT ANALYST
* Analyzing the usage of the Customer Relationship Management System.
* Working directly with the Directors and Management of all affected departments.
* Developing enhancements to the software in order to enhance the use. Developing required Reports and Queries to monitor usage and also functional Reports for Management.
* Analyzing the current usage Gathered requirements for enhancements to the software in order to enhance the use.
* Maintain intimate relationships with the Sales Managers, Product Managers, National Sales Manager and the Marketing Managers in order to address their needs and concerns regarding the system.
* Fostering a team spirit within the members of the CRM Core Group.
NATIONAL TRAINER
* Creating effective CRM training for all departments.
* Defining business processes for the implementation of the CRM System.
* Directly working in coordination with system developers.
* Researching old business processes and enhancing them.
* Assisting users in use of the system. Assisted in the development of the User Guide for North America.
* Facilitated training for all North America users during the initial launch. Developed the initial Pilot Training for North America. Developed the training for the initial launch of the system
Employment History
EXPECTED END MINISTRIES. – Maricopa, AZ Executive Director, 2006 to Present
QIAGEN INC – Valencia, Ca CRM Analyst/Trainer 2000-2005
ALBERTSONS – Buena Park, Ca National Pharmacy Trainer 1995-2005
Stephanie Medeiros
Executive Director
Leadership ~ Management ~ Supervision ~ Community Involvement
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