Customer Service Manager

Ivette Rivera

** ***** ***** ***

Nanuet, New York 10954

Objective: To obtain a position with the potential for management.

Experience:

**/** ** ******* ********** Security Guard, AlliedBarton Security Services, Spring Valley, NY

Man booth at entrance of Orange and Rockland facility. Check people and

Closed-Circuit TV cameras. Detect suspicious activities. Report all incidents,

accidents and medical emergencies. Licensed by New York and New Jersey.

05/10 to 09/10

Stationary Security Guard, Apollo Security Services, Spring Valley, NY

Man booth at entrance of Orange and Rockland facility. Check people and

Closed-Circuit TV cameras. Detect suspicious activities. Report all incidents,

accidents and medical emergencies. Licensed by New York and New Jersey.

04/10 to 05/10 Manager Catering Service, ADF Pizza ILLC (Panera Bread), Spring Valley, NY

Customer Service, Taking Phone Orders, Prepared, Delivered Orders and

Closing Sales.

07/07 to 04/10 Stationary Security Guard, Apollo Security Services, Spring Valley, NY

Man booth at entrance of Orange and Rockland facility. Check people and

Closed-Circuit TV cameras. Detect suspicious activities. Report all incidents,

accidents and medical emergencies. Licensed by New York and New Jersey.

09/90 - 09/93 Service Representative, Smith Barney Shearson, New York, NY

Performed data entry and processed movement of securities within Security

Clearance Department, and between branches and agents

Tax Reporting Service Representative,

Responded to clients’ inquiries regarding various aspects of Year-End Statement

4/88 - 10/88 Receptionist, Puerto Rican Family Institute Mental Health Clinic, New York, NY

Appointment system operation, typing, filing, organization of chart and forms,

petty cash custodian, office supply maintenance

6/85 - 3/88 Manager, Pediatric and GYN Assistant, Receptionist,

Rom Bom Medical and Dental Clinic, Brooklyn, NY

Monitored efficiency of office staff members and clinic as a whole, medical history intake, administered injections, filing

Education: Associate Degree, 1988 - Liberal Arts

Boricua College, Brooklyn, NY

Professional Teller Training Program, 1979

Citibank, New York, NY

Skills: Typing – 45 WPM, Data Entry

Fluent in Spanish and English

Volunteer Chaplain

References

Mr. Joseph Acosta Allied Barton 845-***-****

Ms. Nancy Champagne Apollo Security 845-***-****

Rev. Cecilio Padilla Jr. Former Pastor 212-***-****

Rev. Jose Torres President of UCSNY 718-***-****

Ms. Miriam Miranda Sr. Research Scientist, Pfizer 845- 602-4082

Contact this candidate