Medical Assistant Customer Service
Resume:
JUAN E GUERRERO
• **** CANARY CT
EL PASO, TX ***15
• ***************@*****.***
• Career Objectives
Seeking a position as a medical assistant where my skills can be most effective.
• Summary of Qualifications
U. S. ARMY, Signal Corp, Medical Assistant, Bilingual
• Work History
El Paso Eye Center, EL PASO, Texas
Optical Assistant
Jan 14, 2012 – June 2, 2012
Aid ophthalmologist in both clinical and administrative duties. Greet patients, maintain patient records, process patients, and prepare examination rooms. Conduct simple diagnostic tests. Measure vision. Instruct patients in the use and proper care of glasses and contact lenses. Other duties as assigned.
Texas Veterans Commission, EL PASO, Texas
Veteran Representative
Nov 17, 2010 - Dec 06, 2011
Provide services to Veterans who have left the service or have been out of the services.
Helping the veterans with job search as well as assisting them with their resume.
DM Dickanson, El Paso, Texas
Cable Technician
May 18, 2009 - Sep 24, 2010
Category five and six cable pulling. Fiber Optic termination. •Inspect or test lines or cables.
Splice cables, using hand tools, installing, connecting, testing, or adjusting equipment.
Access specific areas to string lines using bucket trucks, or by climbing poles or ladders, or entering tunnels, trenches, or crawl spaces.
Lay underground cable directly in trenches or string it through conduits running through trenches.
Cardinal Logistics, EL PASO, Texas
Shipping/Receiving and Warehouse
Aug 19, 2008 - Oct 19, 2008
Direct availability and allocation of materials, supplies, and finished products.
Collaborate with other departments as necessary to meet customer requirements.
Protect and control proprietary materials.
Report project plans, progress, and results.
GC Services, EL PASO, Texas
Customer Service
Nov 28, 2007 - May 19, 2008
Assist customers over the phone to make payment arrangements.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
Lamplighter, EL PASO, Texas
Cashier
Jun 01, 2006 - Oct 01, 2006
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Staffing Solutions/Stamp Coat, EL PASO, Texas
General Worker
Apr 17, 2006 - May 30, 2006
Attach identifying tags to containers, or mark them with identifying information.
Read work orders or receive oral instructions to determine work assignments and material and equipment needs.
Record numbers of units handled and moved, using daily production sheets or work tickets.
Sort cargo before loading and unloading.
Load and unload ship cargo, using winches and other hoisting devices.
Pack containers and re-pack damaged containers.
US Army, Texas
Signal Support Systems Specialist
May 01, 1997 - Jun 01, 2003
Installed, maintain, or repair audio electronic reception equipment or accessories.
Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
Splice cables, using hand tools, or mechanical equipment.
Measure signal strength using electronic test equipment.
Set up service by installing, connecting, testing, or adjusting equipment.
String cables between structures and lines from poles, towers, or trenches and pull lines to proper tension. Lay underground cable directly in trenches or string it through conduits running through trenches.
• Education
Riverside, El Paso, Texas
High School Diploma/GED
• Training
Medical Assistant
Western Technical College
Sep 28, 2010 - Dec 06, 2011
To train for the purpose of aiding physicians by performing administrative duties and handling basic clinical tasks. We will be working in doctors' offices, hospitals, and medical clinics, helping to keep operations running smoothly and efficiently.
PLDC
Potential leadership development course
Jun 07, 2002 - Aug 11, 2002
The training and development of future Non Commissioned Officers
Jump School
Ft. Benning
Oct 11, 1997 - Nov 17, 1997
Qualification into the airborne corps
Signal Support Systems Specialist
Ft. Gordon /U. S. ARMY
May 01, 1997 - Sep 10, 1997
Troubleshooting and maintaining radio communication systems for the military. SINGARS and ASIP.
• Computer Skills
Typing Speed 35 Words per Minute
• Data Entry Terminal (PDT, Mainframe Terminal, etc)
• Email Software (Outlook, Thunderbird, etc)
• Internet Browser (Internet Explorer, Firefox, etc)
• Peripheral Devices (Scanners, Printers, etc)
• Personal Computers
• Presentation Software (PowerPoint, Flash, etc)
• Spreadsheet Software (Calc, Excel, etc)
• Word Processing Software (Word, WordPerfect, etc)
• Language Skills
English- Excellent (Read Write Speak)
Spanish- Fair (Read Write Speak)
• Additional Skills
Certifications in CMAA, CCMA. PHLEBOTOMY, EKG, FIRST AID, and CPR
Scheduling Doctors’ appointments.
Checking in patients.
Injections.
Taking vital signs.
Performing urinalysis
drawing blood
Type 35 wpm
Proficient at Excel, WORD, and power point
Contact this candidate