Customer Service Manager
Resume:
Amy L. Lane Contact Information
Auburndale, FL 33823 ****.***@*****.***
Introduction
I bring over twenty-five years of successful experience in customer service, management and logistical problem solving in fast paced environments to the table. I am a team player but also capable of working well with little supervision. How can I serve your company?
Objective
To partner with a growing company who strives to better themselves each day.
Employment History
Link America 03/06/10 – 08/15/11
Positions Held – Safety Coordinator, SE Compliance Specialist, Driver Manager
Duties included but not limited to:
*Orientation of new drivers *HOS counseling *Physicals New & Recert.
*Verifying DOT qualifications *initial accident reports *Random Drug Screens
*WinTruck *CSA 2010 counseling *Teaching DDC
*Leading safety meetings *Dispatch *CSR to clinics/hotels/drivers
National Freight Industries, Inc 1/21/08 – 2/18/10
Position held – Logistics Operations, Driver Manager
Duties included but not limited to:
*Dispatch *Customer service *HOS reports
*Booking freight *Driver scheduling *Payroll
*Maintaining equipment *Breakdowns *HR/Compliance
*Switchboard *Data entry *A/R
*Service tracking *AS400
Comcar Industries, Inc 3/22/02 – 1/12/08
Positions held - Dispatcher, Logistics Operations, PODS Fleet Manager
Duties included but not limited to:
*Dispatch *Customer service *HOS reports
*Booking freight *Driver scheduling *Payroll
*Maintaining equipment *Breakdowns *HR/Compliance
*Switchboard *Data entry *A/R
*Tom McLeod
Manassas Cab Company 11/07/96 - 2/24/02
Positions held - Dispatcher, Dispatch Manager
Duties included but not limited to:
*Switchboard *Customer service *Dispatch
*Staff scheduling *Events coordinator *Evaluations
*Appt setting *Public relations *Cashiering
*References available upon request*
Contact this candidate