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Administrative Assistant/Supervisor

Aurora, Colorado, 80017, United States
November 12, 2010

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Wanda Sue Alsideri

**** * ****** ** ******, CO **017 303-***-**** 303-***-****

Objective To work with a reputable organization who acknowledges performance, give reward for hard work and loyalty with organization, which provide opportunities for professional long-term career growth and encourage staff to improve skills and knowledge that help to meet work demand and expectations of the organization.

Experience Supervisor - Provider Data Specialist

Jul 2003 - Mar 2009 CIGNA, Greenwood Village, CO

 Exceptional attention to detail, skilled analytical, proactive hands on style.

 Extensive crisis management and urgent resolution

 Managed special projects; pre-audits, instruction, support and post audit. Research and crisis manage urgent requests.

 Maintained close relationships with various field offices and departments

 Proficient in Windows XP, Word, Excel, Access, PIMS/BEN, Facets

E911 Operator

May 2001 - Oct 2002 City of Aurora, Aurora, CO

 Answer inbound 911 and non-emergency calls.

 Gather information and determine nature and urgency of calls.

 Assist other call takers/dispatchers and officers. Assist citizens, direct to correct agencies if needed.

TEMP - VWR Services

Mar 2001 - May 2001 Express Personnel, Aurora, CO

 Create all paperwork for inbound and outbound orders, and bills of lading for truck lines.

 Processed returns, issued credits, customer service

Inbound Dispatcher

Oct 2000 - Feb 2001 Eagle Global Logistics, Aurora, CO

 Dispatch all inbound air freight, assign all urgent deliveries

 Data Entry - enter driver trips and pay, proof of deliveries; create routes, set delivery appointments, customer service.

O, S, & D Clerk

Apr 1999 - Oct 2000 Watkins Motor Lines, Commerce City, CO

 Handle over, short, damaged, refused freight. Investigate freight claims

 Data Entry - driver trips and pay, proof of deliveries, bill of ladings, customer service.

Education Clatskanie High School, Clatskanie, Oregon

Certifications A+ Certification

Linux+ Certification

Accident, Health & Life Insurance License exp 11/2012

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