Wanda Sue Alsideri
Objective To work with a reputable organization who acknowledges performance, give reward for hard work and loyalty with organization, which provide opportunities for professional long-term career growth and encourage staff to improve skills and knowledge that help to meet work demand and expectations of the organization.
Experience Supervisor - Provider Data Specialist
Jul 2003 - Mar 2009 CIGNA, Greenwood Village, CO
Exceptional attention to detail, skilled analytical, proactive hands on style.
Extensive crisis management and urgent resolution
Managed special projects; pre-audits, instruction, support and post audit. Research and crisis manage urgent requests.
Maintained close relationships with various field offices and departments
Proficient in Windows XP, Word, Excel, Access, PIMS/BEN, Facets
May 2001 - Oct 2002 City of Aurora, Aurora, CO
Answer inbound 911 and non-emergency calls.
Gather information and determine nature and urgency of calls.
Assist other call takers/dispatchers and officers. Assist citizens, direct to correct agencies if needed.
TEMP - VWR Services
Mar 2001 - May 2001 Express Personnel, Aurora, CO
Create all paperwork for inbound and outbound orders, and bills of lading for truck lines.
Processed returns, issued credits, customer service
Oct 2000 - Feb 2001 Eagle Global Logistics, Aurora, CO
Dispatch all inbound air freight, assign all urgent deliveries
Data Entry - enter driver trips and pay, proof of deliveries; create routes, set delivery appointments, customer service.
O, S, & D Clerk
Apr 1999 - Oct 2000 Watkins Motor Lines, Commerce City, CO
Handle over, short, damaged, refused freight. Investigate freight claims
Data Entry - driver trips and pay, proof of deliveries, bill of ladings, customer service.
Education Clatskanie High School, Clatskanie, Oregon
Certifications A+ Certification
Accident, Health & Life Insurance License exp 11/2012
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