Customer Service Assistant

Bhavin Patel

Beside C.M Patel High School, Dabhan 387320, TA Nadiad, Dist Kheda, Gujarat, India

Email: ********@*****.***/******@*******.***

PROFILE

An enthusiastic and pro-active team player with broad experience in Accountancy and Business. Looking to work in a dynamic environments that will challenge my skills built up over time in both work and education.

KEY SKILLS

All round Managerial and Administration skills – Managing and facilitating the smooth running of the Government establishment as the Chief Administration officer.

Excellent Interpersonal and Communication skills – Developed through working in a number of environments. Ensuring the smooth running of establishments through liaison and working as a part of a team.

Versatile Business Development skills – Experience in developing ideas from scratch. Then implementing to sussecc and fruition through hands on approach, using all skills developed.

EMPLOYMENT

Operator Technician at Wandle Housing (Aug 2007-Oct2007), London

• Taking inquiries and liaising with internal departments tofacilitate solutions for clients

• Day to day administration duties within office

• Mail handling

Retail Assistant in a Weston Pharmacy (May2007-July2007), London

• Day to day shop management & stock taking

• Customer care in conjuction with the pharmacist

• Liaising with local GP surgeries

Administration Assistant, Brent Council (Feb2007-May2007), London

• In charge of ensuring all administrative duties were correctly achieved

• Working with public and internal departments toresolve issues

• Data entry, booking venues for council meetings

CCTV Operator in Newham Council (Jun2005-Aug2005)

• Customer care

• Working with security to resolve problems

• Computer monitoring

ICM Direct (Market Research Company) (Apr2004-May2005), London

• Market research for clients

• Targets achieved and driven to completion

• Project managing bids received from clients

EDUCATION

Feb 2011 National Extension College (NEC), London

Essential Book-keeping certificate (Passed)

OCT 2010 Kensingtion & Chelsea College, London

Developing Customer Service skills, awarded level Two Certificate

Feb 2010 Kensingtion & Chelsea College, London

Personal Budgeting and Money Management, awarded Level Two Certificate

Aug 2008 Oxford Cambridge and RSA Exminations, London

OCR Level One Certificate and Diploma for IT users (Passed)

Aug 2008 Kensingtion & Chelsea College, London

Developing Group and Teamwork Communication skills Level One Certificate passed

Jul 2008 Kensingtion & Chelsea College, London

Taking part in Sport Level One Certificate passed

2003-2006 University of East London

Electrical & Electronic Engineering passed (200points)

2001-2001 Central Queensland University, Suva, Fiji Islands

IT passed (120points)

1998-2000 Labasa Sangam College, Fiji Islands

Form 7 passed: Maths (A), Chemistry (A), Physics (A), Biology (B), English (B)

HOBBIES

Key hobbies includes: Cricket, Football, Badminton, and Voulnteering in charity work, and alos enjoy reading Religious books, Computer books, Auto Mobile books.

Nationality: Indian

D.O.B: 16/07/1981

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