Sales Representative

William D. Hayden

*** ******** ******; Apt. #*

East Rutherford, NJ 07073

201-***-**** home

551-***-**** cell

***************@*****.***

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SUMMARY OF QUALIFICATIONS

Extensive Coatings and Chemical Additives Formulation, Applications, Technical Sales and Technical Service experience. Exceptional project planning excelling at multiple roles in customer support, product development, sales, marketing and operations. Demonstrated ability to build and maintain excellent customer relationships providing solutions and sales growth.

CORE COMPETENCIES

Specialty Chemical Sales

Coatings Sales

Customer Relationships

Specialty Chemical Formulation

Specialty Chemical Technical Support

Coatings Formulation

Customer Support

Territory Management

Results Driven

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PROFESSIONAL EXPERIENCE

MARCHEM NORTHEAST - (Mountain Top, PA)

Sr. Sales Representative

02/2010 – 03/2011

Sr. Sales Representative of a regional Polyvinyl Chloride manufacturer in Mountain Top, PA. I increased sales and customer base selling Polyvinyl Chloride Plastisol to Original Equipment Manufacturers and Laminators.

Achieved Results:

• Increased sales by 25% in first year by opening two new truckload quantity (16 totes) monthly PVC order customers.

• Improved customer relationships with existing customer base by providing technical service through Marchem Laboratories.

• Exceeded customer expectations by calling on all levels of customer organizations from CEO's,

Operations Managers, Engineers, Purchasing and Production personnel.

MUNZING NORTH AMERICA, LP – (Bloomfield, NJ)02/1994 – 05/2009

Applications Chemist/Technical Service Representative

Applied formulation experience and excellent knowledge of the coatings and specialty chemical industries to the formulation of defoamers and surfactants used for customer submitted Paints & Coatings, Printing Inks, Adhesives and Polymers in order to identify compatible and cost effective additive recommendations. Formulated Architectural Coatings and Printing Inks utilizing to most compatible and cost effective additive chemistries. Multi-tasked laboratory projects strategically prioritizing by overall business potential and profitability. Launched product development and commercialization of new defoamer and surfactant products with Sales & Marketing. Provided on site customer testing, product consolidation and technical support for major coatings and printing ink customers.

Achieved Results:

• Formulated several new siloxane defoamers and surfactants that were launched to the water

based flexo and gravure ink accounts increasing Munzing's profitability by 40% in two years.

• Hired independent sales agent for greater mid-west territory which increased sales growth by 200%

in ten years.

• Consolidated several oil based defoamer products down to three defoamers and promoted to major

Latex polymer manufacturers increasing Munzing sales by 20% in 18 months.

• Designed and implemented new laboratory test methods which were adapted by major latex polymer

producers increasing Munzing's sales by 15% in two years.

ASHLAND CHEMICAL, INC - DREW INDUSTRIAL DIVISION-(Boonton, NJ)

04/1992-03/1993

District Sales Representative-Chemical Additives

Promoted the sales and provided technical support of defoamer, micro biocide and specialty surfactant business to the Paints & Coatings, Printing Inks, Adhesives and Polymer Industries.

Achieved Results:

• Increased additive sales by 25% in one year.

• Increased sales and developed customer relationships by providing technical service through Ashland's laboratories.

William D. Hayden

PROFESSIONAL EXPERIENCE (continued)

SHERWIN-WILLIAMS COMPANY – (Wallington, NJ)

05/1990 – 04/1992

Sales Representative-Chemical Coatings

Prospected and pursued the sales, technical service and product demonstrations of high performance Industrial Coatings to

Original Equipment Manufacturers in local New Jersey territory.

Achieved Results:

• Achieved 100% growth in sales of Sher-Wood Chemical Coatings to Architectural Wood Manufacturers in two years.

• Increased Polane T-plus Chemical Coatings sales by 50% at existing Structural Foam Plastic customers.

• Won 1992 East Coast Sales growth achievement award at Sherwin-Williams National Sales meeting.

THOR SPECIALTIES, INC. – (Norwalk, CT)

01/1987- 05/1990

Technical Sales Representative

Prospected and pursued the sales and supply of micro biocide compounds, polyurethane catalysts, and reagent chemicals to new and existing Architectural and Industrial Coatings Manufacturers and Specialty Reagent Chemical suppliers.

Achieved Results:

• Developed brand new middle Atlantic territory from Zero sales to 500K in new business in three years.

• Coordinated several micro biocide projects with Thor laboratories in Manchester, UK increasing overall sales growth.

CRAYOLA-BINNEY & SMITH, INC. – (Easton, PA)03/1982 – 01/1987

Laboratory Technician

Research & Development laboratory technician performing experiments on new and existing art-educational products using specialty chemicals and polymers to develop Coatings and Ink formulations for the art materials market.

Achieved Results:

• Formulated and commercialized the first 8 colors of Crayola Washable Marker Inks.

• Formulated and commercialized Crayola Bold & Bright Marker Inks.

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EDUCATION

DESALES UNIVERSITY – Center Valley, Pennsylvania

Graduated - 05/1982

Bachelor of Science: Biology with minor in Chemistry

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