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PHONE 304-***-**** • E-MAIL ********@****.********.***
TERRY BURKEY
EDUCATION
****-**** ******** ********** -- *****: Biometrics and Information Security
Minor: Business Administration
Bachelor Degree
GPA: 3.38
2006-2008 Degree University -- Major: Network and Security Management
No Degree
PROFESSIONAL EXPERIENCE
2003 – 2005 RentWay, Inc. Dallas, TX
Account Manager/Retail Sales
Responsibilities included all day-to-day operations delinquent account collections, legal action on un-collectable accounts. I have been an important part in helping problem stores in correcting collection activity, saving the company thousands of dollars a month. I have been transferred to these stores to oversee the collection practices and training of account managers. Developed a strong collections experience, direct public contact, heavy sales experience, working knowledge of market strategies and strength in accounting knowledge.
2002-2003 McDonald’s Corporation Dallas, TX General Manager
Ensuring the high level of customer satisfaction demanded by McDonald’s. Responsibilities included all day-to-day operations and decisions, hiring and firing of employees, performance reviews, inventory control, scheduling, client relations, account receivable and accounts payable, payroll and reporting to corporate. Developing working relationships with all types of people, management skills, and accounting knowledge were working experiences I gained from this position.
2001-2002 Quicktest/Heakin Research, Inc. Dallas, TX Supervisor/Help Desk
Supervised all market research jobs for clients. Also maintained all computer systems. Set up jobs and maintain quota controls. Also did phone recruiting for pre-recruit jobs. Took care of deposits and petty cash for office.
2001 - 2001 Southwest Credit Systems, Inc. Dallas, TX
Collection Specialist
Third party collecting for major corporations, skip tracing, payment schedules, settlements, client relations and direct public contact. Received perfect scores on client monitoring. Strengthened knowledge of collection techniques and tools.
1998 - 2001 Rent-A-Center Corporation Dallas, TX
Manager/Retail Sales
Responsibilities included all day to day operations and decisions, coordination of in store and corporate promotions, hired and trained many future managers, hiring and firing of employees, performance reviews, inventory control, scheduling, client relations, account receivable and accounts payable, delinquent account collections, legal action on un-collectable accounts, payroll and reporting to corporate. Developed a strong collections experience, direct public contact, heavy sales experience, working knowledge of market strategies and strength in accounting knowledge.
1994 - 1998 Steak N’ Shake Restaurant Richmond, IN
Manager
Responsibilities included store openings and store evaluations. I was instrumental in guiding trouble stores back into being productive stores. Also responsibilities included all day-to-day operations and decisions, hiring and firing of employees, performance reviews, inventory control, scheduling, client relations, account receivable and accounts payable, payroll and reporting to corporate. Developing working relationships with all types of people, management skills, and accounting knowledge were working experiences I gained from this position.
1989 – 1994 U. S. Navy Washington, DC
E-4
Assigned to the Pentagon as well as other high security areas in and around Washington, DC and abroad. Gained Computer and decoding knowledge. Was involved in special operations. Traveled extensively learning about new cultures. Gained a wealth of knowledge about attention to detail, work ethic, and working under pressure in unfamiliar situations. Honorable discharge. Various awards and commendations.
1987 - 1989 Coco Cola Bottling Company Hagerstown, MD
Route Driver/Sales
Responsibilities included maintain current route, accounts receivable, inventory control, customer relations, display set-ups for special events and generate new sales opportunities. Good working knowledge of customer relations and troubleshooting were the learning experiences I obtained from this position.
1985 - 1987 Copenhaver Construction Martinsburg, WV
Apprentice
Working knowledge of all facets of finish construction, painting, molding, finish electrical, cabinetry and roofing. Commitment, responsiblity and keen eye for detail were traits I developed at this employment.
SECURITY CLEARANCE
Top Secret - SCI
COMMUNITY ACTIVITIES
Active in soccer community, serving on committees and booster clubs, announcing at local high school games
REFERENCES
Upon Request