dwemond resume
Resume:
Douglas William Emond
Marblehead, MA 01945 *******.*****@*****.***
SENIOR PRODUCT, FINANCE, TECHNOLOGY, OPERATIONS & MANAGEMENT EXECUTIVE
Strategic Business Planning & Tactical Execution / Operations / Finance/ Credit
M&A / Marketing / Information Systems & Technology / eBusiness
Results-oriented strategic leader with fourteen years of senior-level operating and management experience in world-class organizations. Community based Retail, Small Business, Middle Market and Corporate product experience (domestic and international) in private and public organizations: • leading the start up and rapid growth of organizations; • developing innovative business models; • developed/managed financial policies and procedures; • reengineering processes and ebusiness technologies; • leading acquisition due diligence and integration. MBA degree concentration in Finance.
Committed to driving success by building a strong team, fostering continuous growth, and incorporating each member into the decision making process. Active within Marblehead Community having served on numerous boards and committees.
Consistently successful in proactively providing solutions, driving forward change, and
capitalizing on sales, credit, finance and technology to achieve business objectives.
EXPERIENCE
WINDHAM PROFESSIONALS, Salem, NH 2008-present
Chief Financial Officer
Senior member of leadership team: providing strategic insight for business units and corporation. Member of the board of directors. Responsible for Finance (Accounting, Investments, Tax, Audit Reporting), Technology, Operations, Vendor Relations and Human Resources. Responsible for strategic planning, financial statement production and cash flow forecasting. Developed strategic/tactical, operational, and financial analysis for the enterprise. Responsible for corporate wide financial reporting including designing and implementing new models, forecasting and support.
• Increased revenue by 8% while company added two new branches; established market segmentation plan that developed the opportunities for growth
• Responsible for new branch build out.
• Responsible for Asset Liability committee and Credit review for the organization.
• Decreased expense 5% while establishing new Vendor Management Program establishing partnerships with company vendor community
• Identified $1 MM gross revenue by enhancing management of Accounts Receivable and Payables.
FIDELITY INVESTMENTS, Boston, MA 2006-2008
Vice President/CFO, Corporate Finance
Senior member of corporate leadership team: providing strategic insight for business units and corporation. Responsible for financial statement development and cash flow forecasting.
• Established uniform corporate wide strategic planning process
• Responsible for corporate wide implementation/management of activity based profitability modeling
• Identified corporate expense management program which produced 12% reduction in expense
• Worked as liaison with CFO’s level of each corporate entity
EASTERN BANK, Boston, MA 2001-2006
Chief Technology Officer, Senior Vice President
Was the senior leader responsible for its 40% growth during a five year period.
Joined company to align the business to operations, finance, information systems and technology strategy with its aggressive growth objectives.
• Delivered retail and consumer initiatives $1.4 million under budget (9%) while bank grew 40% through acquisitions, 12 de nova branch build-outs, and grassroots technology-driven enhancements.
• Established business, financial, and project management infrastructures and realigned technology to meet the needs of each customer base (retail, small business and middle market) to provide a competitive advantage. Managed 100 plus employee’s and was responsible for $45 MM budget.
• Served on the Metavante and Fiserv Strategic Planning groups developing new and improved products for client organizations. Still maintain direct relationship to both organizations senior management teams.
• Managed and lead development of all online product activity (Intranet/Internet); identified market segment banking behaviors and drove increase in Internet usage from 13% to 21%.
FLEETBOSTON FINANCIAL/BANKBOSTON FINANCIAL, Boston, MA 1992-2001
Chief Operating Officer
As the COO of BankBoston Commercial Banking Division, participated in the $200+ billion merger of BankBoston and FleetBoston following the 1999 acquisition, and was offered role in Strategic Planning at FleetBoston. Managed Finance, Marketing and Technology/Operations in this role.
• Member Asset and Liability, Credit and Merger Committees
Director, eCatalyst Initiative – Director, Credit Infrastructure – Director, Strategic Planning
Asked by the Chairman to manage a corporate strategic initiative to implement a single credit platform for all retail and small business products. As a member of the executive team, participated in the design of the new business model and led all aspects of implementation. This included financial and regulatory approval.
• Led implementation of multiple products including multi-channel delivery to customers. Leveraged strength in credit and increased small business credit exposure 25% within first year.
Director, eBusiness Initiative, Small Business Banking Operations and Administration
Planned and led bank’s Internet evolution. Developed the online business model, led ebusiness development of online products and services, and coordinated internal and vendor project teams. Led several initiatives to enhance sales, finance, customer service, operations, and support services. Managed implementation of Fleet’s Small Business Banking business model by providing leadership to finance, operations, technology, marketing, sales, risk management and human resources.
• Established strategies, business plans, financial and project management and technology plans for Fleet’s 430K customers within two distinct segments grossing >$900 million in annual revenues.
Chief Operating Officer: Commercial Banking Division, Global Financial Services
Oversaw six national and international business units (Global Trade, Cash Management, London Branch, International Financial Institution’s and Multinational Lending, and Consumer Asset Finance) generating $315 million in total revenues. Coordinated strategic planning, finance, sales/marketing, operations/technology, risk and finance business owners.
• Developed and implemented strategy that delivered average 12% net income growth annually.
Director: Wholesale Bank and Chief of Staff to the Vice-Chairman
Promoted into senior management and held dual roles. As Director, oversaw strategic planning for Wholesale Bank through a team of six executives. As Chief of Staff, managed the Vice-Chairman’s office administration and operations. Managed a diverse range of global business, technology and staffing projects worldwide and performed due diligence on several acquisitions.
• Led team in all aspects of Robertson Stephens brokerage firm acquisition including regulatory approval, financial analysis and board presentation.
Vice President: Risk Management, Risk Adjusted Return on Capital/Credit Analysis
Led RAROC methodology, application and operation; and customer service. Original team members to establish one of the first real time RAROC and RAROE profitability models in financial services.
Project Manager: Finance, Management and Finance Information Project
Reengineered Finance/Operation areas General Ledger, Accounts Payable, Fixed Assets and Purchasing. Reduced corporate expense ratio 5%.
Reengineering Consultant/Management Assurance Specialist, Technology & Operations Division
Managed projects in Technology, Operations, Risk Management (Credit), Finance, Retail, Small Business, and the Corporate Bank. Managed overall conversion/integration enterprise-wide.
AIG (AMERICAN INTERNATIONAL GROUP) RISK MANAGEMENT, INC., NY, NY 1989-1992
Vice President, Manager of Operations and Finance
Promoted to manage New York City Branch ($300 million revenue and service) with responsibility for expense control, staffing, finance and marketing. Managed Underwriting, Service, and Marketing staff.
Manager of Field Service Operations
Joined start-up organization specializing in commercial insurance lines for Fortune 500 corporations. Managed North American Regional Operating Units (Finance, Operations, Analysis, and Legal). Pivotal member of start-up team that grew revenues from zero to $300 million. Managed $2 billion in security for national accounts.
HONG KONG AND SHANGHAI BANKING CORPORATION, New York, London, Hong Kong 1986-1989
Vice President Financial Markets
Selected for International Officer Position within this Hong Kong Corporation. Led the development of the worldwide foreign currency trading system while living in Hong Kong and London. Led product development, project management for installation and conversion worldwide. Worked with all levels of Trading, Credit, Finance, Systems, and Senior Management.
Officer, Capital Markets Division
Joined Marine Midland Bank which was acquired by Hong Kong and Shanghai Banking Corp. Participated in Loan Officer’s Training Program. Developed marketing strategy for Syndication Clients; developed a Local Area Network trading (Loan Note) system for the Investment Banking Division.
BLUE CROSS AND BLUE SHIELD OF NEW JERSEY, Newark, NJ 1984-1986
Director of Finance/CFO; Promoted to manage Finance in the National Division.
Marketing Research and Planning Analyst; Responsible for marketing research, statistical analysis, sales proposals and incentives.
Corporate Program Administrator/Work Management Analyst/Computer Analyst; Recruited out of college for management training program.
EDUCATION
M.B.A., Concentration in Finance, Manhattan College, School of Business, Riverdale, New York
B.S., Business Administration, Manhattan College, School of Business, Riverdale, New York
PROFESSIONAL AFFILIATIONS / RECOGNITION / VOLUNTEER / PUBLIC SPEAKING
Board Consultant and cofounder, VERITAS BANK, Lawrence, MA
Member, WWW.PHILANTHROPIST.ORG, Chief Financial Officer, Boston, MA
Member, Risk Management Association
Speaker, The National Investment Company Service Association (NICSA), CFO/CIO Roundtable, and others
Quoted, Wall Street Journal, American Banker, ComputerWorld, and several others
Volunteer multiple organizations throughout Marblehead and Salem communities
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