Customer Service Assistant
Resume:
Tianne Maloney
Mississauga, ON
L4X 1S4
Tiannestephens **@*******.***
August 4, 2012
Dear: Whom Ever This May Concern
I am Graduate of CDI College in the Medical Assistant field. As well I have taken the OSMT exam in June of 2008. I am forwarding my resume for the full time position as I saw in your ad. With my skills and experience I will be perfect for this position as well as organized. My skills for this position can be broken down into as the following
Provided customers and patients with desired Information and assistance
Maintain professionalism
Ability to use PowerPoint, Microsoft Word and Excel
Maintained high quality standards
Emphasis on accuracy within strict guidelines
I would like to thank you before hand for your consideration and look forward to your early reply where we can make an appointment to discuss this position or other available opportunities. If you have any questions or comments, you can contact me by email tiannestephens **@*******.*** or at 647-***-****.
Tianne Maloney
1665 Bloor east 109
Mississauga, ON
L4X 1S4
Tiannestephens **@*******.***
Career Objective:
To obtain a Position within your company using my excellent background & training I have gained.
Professional Profile
Strong commitment to cooperative teamwork.
Organized professional, with demonstrated ability to communicate effectively, and multi-task.
Ability to overcome obstacles and work well under pressure within any atmosphere.
Technical Support Specialist with mobile device,troubleshooting issues for customers
Both sensitive and perceptive with diverse clients.
Reliable and able to complete jobs efficiently with or with out supervision.
Customer service experience
Basic Rescuer(c) and Standard First Aid certified.
Education
Medical Laboratory Assistant Diploma 2005-2006
CDI College
O S M T Certified 2008
Relevant Experience
Provided customers and patients with desired Information and assistance in a timely manner
Established long lasting relationships with customers
Credit Card Activation and cross selling Insurance
Maintain professionalism
Ability to use PowerPoint, Microsoft Word and Excel.
Made load sheets and used computer communication within a team
Provided clients with information with regards to the there freight
Maintained high quality standards, with emphasis on accuracy within strict
Guidelines
Work and Volunteer Experience
Credit Bureau of Canada Collections 2009-2011
(Collection Agent (Accounts Receivable dept)
Inbound /outbound calls to debtors to collect owning account
Provided service to company of being firm with debtors
Collect from debtors and meet quota that are set.
Follow all rules and regulations with debtor
Provided analytical and decision making abilities
Fairview Ten Medical Clinic Dr.Milad Naguils
2005-2005
(Medical laboratory Assistant/Technician)
Received and Administrated patient’s needs and concerns
Utilized skills in phlebotomy and filed documents for patients
Consistently provided quality service in administration experience
Ability to manage patient records and accounting functions
Reference: Available upon request
Contact this candidate