Medical Billing Customer Service

CYNTHIA V DIAZ

***** ********* **., ** ****, TX, 79928

915-***-**** • ******@*****.***

Detail oriented quality focused professional trained in medical administrative support. Successful track record of handling complicated assignments and administrative/clerical requests. Highly experienced in posting deposits / payments and reconciling accounts with a high degree of accuracy. Offer solid foundation in software applications, database management, and data entry. Proven ability to readily master new technology. Dedicated to maintaining strict patient confidentiality.

Key Administration Skills

ICD-9

CPT-10

MS Excel ,MS Word

Medical Terminology

Medical Insurance

Online Claim Submission

Medical Software

Keyboarding Medical Billing

Internet

Cerner

Medisoft

10-Key

Confidentiality

Professional Experience

El Paso Children’s Hospital

Health Unit Coordinator

Perform clerical duties and maintained an efficient and highly organized Medical Records department. Check medical record charts (in and out) through the computer system. Research accounts receivable and consult with insurance companies to institute settlement of accounts. Codes facility tickets. Answers multi line phone.

Spine and Rehab Specialists

Medical Billing

Accurately applied payments to patient accounts. Researched and resolved incorrect payments, EOB rejections, and other issues with outstanding accounts. Reviewed billing edits and provided insurance providers with corrected information. Provided tenacious follow-up to ensure proper payments were fully collected.

Superior Health

Customer Service

Received calls and answered questions over there benefits.

Healthcare Certification

Certificate - Medical Billing and Coding, US Career Institute

Certificate – Medical Office Specialist, El Paso, TX

Certificate-HIPAA

Education

Diploma - Medical Billing and Coding, US Career Institute, Colorado

Diploma – Medical Office Specialist, El Paso , TX

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