Mirisia Smith
Bensalem, PA 19020
************@*****.***
Objective:
Interested in obtaining a position as a Receptionist. I am eager to utilize my skills such as, organizing, advancement in Microsoft Office, effective communication, and problem solving.
Accomplishments:
• Knowledge of Microsoft Office products using Word, Excel and PowerPoint
• Mastered time management techniques to accomplish task with absolute deadlines
• Successfully negotiated customer complaints and concerns and created sales opportunities
• Excellent communication skills
Education:
University of Phoenix Phila., PA
Credits: 42 credits 2010 - Present
Major: Criminal Justice Administration
Experience:
Radio Shack Willow Grove, PA 19090
Sales Associate 2007 to 2008
• Greeted customers and ascertained what each customer wanted and needed
• Described merchandise and explained use, operation, and care of merchandise to customers
• Recommended, selected, and helped locate or obtained merchandise based on customer needs and desires
• Computed sales prices, totaled purchases and received and processed cash or credit payment
• Prepared sales slips or sales contracts
• Maintained knowledge of current sales and promotions, policies regarded payment and exchanges, and security practices
AFL-CIO Joint Board Phila., PA
Administrative Assistant (Internship) 2007
• Kept records of materials filed or removed, using logbooks or computers
• Added new material to file records or created new records as necessary
• Scanned or read incoming materials to determine how and where they should be
Mirisia Smith Page 2
classified or filed
• Placed materials into storage receptacles, such as file cabinets or drawers, according to classification and identification information
• Opened, sorted, and distributed incoming correspondence, included faxes and email
• Performed general office duties, such as maintained records system and performed basic bookkeeping work
Independence Blue Cross Phila., PA
Administrative Assistant (Internship) 2006
• Answered phone calls and directed calls to appropriate parties or take messages
• Attended staff meetings
• Filed and retrieved corporate documents, records, and reports
• Placed materials into storage receptacles according to classification and identification information
• Kept records of materials filed or removed, using logbooks or computers
• Tracked materials removed from files to ensure that borrowed files are returned
Philadelphia Chamber of Commerce Phila., PA
Administrative Assistant (Internship) 2005
• Performed general office duties such as typed and sorted mail
• Executed daily operations of filing and record keeping
• Studied management methods in order to improve workflow
• Answered phone calls and directed calls to appropriate parties or took messages
• Filed or retrieved corporate documents, records, and reports
• Opened, sorted, and distributed incoming correspondence, included faxes and email.