Customer Service Administrative Assistant

Ericka Lee Richardson ¬¬

*** ****** ****; Cliffwood, NJ 07721 908-***-****

OBJECTIVE:

To obtain a work from home position with a professional company where I can use my skills performing data entry, customer service & billing type work. I am a great communicator and I also acquire great phone working skills.

EDUCATION:

Old Bridge High School; Old Bridge, NJ

COMPUTER

EXPERIENCE:

Lotus, Excel, Microsoft Office

WORK

HISTORY:

04/08-present ChemRx, South Plainfield

Billing Representative

*Contact various insurance companies (Medicare/Medicaid)

*Work daily census reports, Refunds & Special projects

*Daily/Monthly electronic billing for patients medications *Answer calls from the patient’s family members

* Daily communication via by phone with the facilities (nursing homes and assisted living facilities)

06/06-11/07 New Street Treatment Associates; Irvington, NJ

Administration Assistant/ Intake Coordinator

*Client Information Maintenance

*New Client Account Set-Ups

*Billing

*Client intake coordinator

*Front End Management

12/02-06/05 Irving W. Rice & Company; Holmdel, NJ

Customer Service Representative

*Assisting consumers with order placement, pricing, shipment errors and other various inquiries

*Assisting account executives throughout the country with orders placement, order status and stock status

*Daily Entry Processing

*Input Demographics for clients

*Filing

*Reception

5/00-12/02 New Jersey Carpenters; Edison, NJ

Claims Examiner/Administrative Assistant

*Claims Processing

*Third Party Insurance Correspondence

*Faxed

*Filed

*Answered phone calls

First Savings Bank; Edison, NJ

02/98-05/00 Bank Teller

*Processed mortgages, home equities, certificate of deposits, ATM transactions

*Customer Service

12/97-12/98 Marshalls; East Brunswick, NJ

*Assisted customers various inquiries

*Processed returns

*Closed out front-end registers

12/96-6/97 Shangri-La; Sayreville, NJ

*Shampooed customers hair

*Assisted customers at cash register

*Scheduled appointments

05/96-12/96 Wallace & Helmsley Attorney at Law; Springfield, MA

*Payroll

*Bookkeeping

*Assisted customers various inquiries

*Filed

*Computer processing

REFERENCES: Personal and professional references furnished upon request

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