Customer Service Manager

Yaron Spiwak

*** ***** ******* *** - *** Angeles, California 90036

310-***-**** ******@*****.***

ADMINISTRATIVE COORDINATOR

SKILLS

• Microsoft Office proficient • Employee Relations • Event Planning

• 50WPM • Scheduling: Meetings/Events • Budgeting

• QuickBooks • Travel Arrangements • Contract Creation

• PDF Creation/Editing • Bookkeeping experience • Customer Service

• Outlook/Group Wise • Rolling Calls • Data Entry

• CRM • Multi-Phone Lines • Purchasing

• Adobe Photoshop • Fluent in English & Hebrew

• Website content and Maintenance

PROFESSIONAL EXPERIENCE

Magical Elves, Los Angeles, California Jul 2011 - Aug 2011

Stage Production Assistant for NBC’s new show “Fashion Star”

• Assisting Executive producers, Director and Talent in the show.

HBO, Santa Monica, California Jan 2011 – Present

Temporary administrator, Supporting Executives desks

• Filing, Reporting, using messenger services, conferencing and Maintaining Work Related Cases.

Los Angeles City College, Los Angeles, California July 2010 - Feb 2011

Administrator for the college’s music department

• Administrator, Course Advisor, Dealing with diverse students and assisting the department’s chair.

Larger than Life 501(c) (3) Non-Profit, Los Angeles, California May 2007 – Jan 2009

Project and Office Manager

• Building and maintaining strong rapport with donors to ensure event and donation success.

• Created and processed contracts, and budget proposals for clients and supervisors.

• Team management - Responsible for managing over 80 volunteers.

• Designed and maintained the charity’s website (www.largerthanlifela.org).

• Increased donations by 20%.

• In charge of Travel Logistics (hotels, flights, medical equipment, meals).

• Accountable for: office expenses, donations, bookkeeping and funding.

• Producing an annual Gala event for 800 guests including entertainment and catering.

Meir Hospital, Kfar Saba, Israel March 2006 – March 2007

Receptionist at the Children/Adult Emergency Room

• Coordination between Nurses and Doctors in real emergency situations.

• Follow-up on medical exams

Israel military Service; Staff Sergeant - Israel Oct 2001 – Oct 2004

• Non commissioned officer in the main operation center of the military police

• Designed and constructed instruction program, preparing presentations for high-ranking officials in the IDF.

• Promoted to personal assistant of the base commander

EDUCATION

Los Angeles City College, Los Angeles, California

Associates of Arts in Business communications 2010

Coursework in: Business Communication, Computer Business Applications, Marketing, Management, Technology and Accounting.

• Magna Cum Lauda graduate (3.8 GPA)

• Recipient of the Louise Snyder Johnson Fitzgerald academic excellence Scholarship

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