resume

Erika Sotelo

**** **** **

San Jose, CA *****

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Objective: I seek a challenging career that will allow using both my interpersonal and organizational skills. Fluent in Spanish read an write abilities.

Qualities:

• Highly motivated, self- confidant, hard working and enjoy working with the public.

• Strong Customer service oriented, excellent phone skills.

• Make a supreme effort within my team, providing leadership and mentoring excellent verbal skills, punctual proficient.

• Have a successful history of communicating with a diverse population.

Cole Vision Mountain View, CA

10/99 -11/07

Optician assistant

• Work on a very busy office, duties included but not limited.

• Greet Patients we a happy smile all the time, schedule appointments confirm patient appointments for the next day.

• Schedule appointments for pre existing and new prospective patients.

• Request authorizations on line or by phone.

• Submit insurance claims, fax any kind of info missing to insurance, make sure follow on insurance claims, and keep records of all insurance claims on a safety area.

• Answer phones pre testing patients, take history of patients, glaucoma test auto refractor, and topography.

• Assist doctor when finish with patient.

• Frame stylist, contact lenses training, order glasses track orders from lab.

• Responsible for inventory order supplies for the office, record supplies purchases.

• Knowledge on VSP, Davis Vision Eye Med, MES. Maxim Eyes, Infinity.

• Record all sales always promote new product to clients, sale, sale always the key.

White Dove Financial San Jose, Ca 08/98 – 08/99

Administrative Assistant

• Work both independently and as a member of a team setting environment.

• Handle payroll, all bank accounts for the business, make sure all bills got paid on time.

• Verified employee’s hour for the week.

• Purchase all supplies for the office.

Sears San Jose, CA 07/93 – 08/98

• Exercised Hands-on experience to educate client of proper product usage.

• Managed all currency transactions, record sales, inventory and product purchasing.

Contact this candidate