**** ****** ** *** #* - Redwood City, CA 94061
email@example.com - 727-***-****
FIS Global - Saint Petersburg, FL
April 2012 to July 2012
Responsible for receiving incoming calls to verify card use to minimize financial losses to clients
Monitoring transactions for potential fraudulent activity
Analyzes fraudulent ques for suspicious activities and updates fraud database
Property Investment Consultant
Alveo Land Corporation - Manila
March 2011 to August 2011
Responsible for marketing and selling of real estate properties.
Provided advice and guidance to potential clients on all aspects of purchasing investment property in the markets we cover.
Paradise English/Samuel Mission Inst
August 2008 to October 2010
Teaching logistics Grammar and Language by utilizing modern Teaching English as Second Language strategies and methods to foreign students.
Guest Service Executive/Hostess
Mandarin Oriental Hotel - Singapore
January 2008 to June 2008
Scheduled dining room reservations, assist in adjusting complaints. Welcome guests and seat them in dining area. Answer the phone and in person queries, information about the hotel and restaurant.
Customer Service Representative
Client Logic, Inc ( Dell Financial Services ) - Manila
November 2004 to January 2006
Responsible for providing financing information to the customers under Small Businesses Lease and Loan Contracts- Monthly payment due, term, balance, payoff quote computation, and etc.
Booking accounts of Small Business Loans and Leases of Dell Financial Services that involves balancing of taxes, computations, and pre and post book auditing of the accounts.
Call Center Agent
Itouchpoint - Manila
July 2004 to October 2004
Provided directory assistance to different clients all over United States and Canada.
Received high volume of calls on a constant basis.
Bachelor in Accountancy
Polytechnic University of the Philippines
Proficient in Basic Computer Software System
Knowledgeable in Falcon, Navigator, Intercept and Hotcard System
Knowledgeable in Microsoft Word, Publisher, Powerpoint, and Excel