Asset Management Specialist

Jeff Han

*** ********* *** - **********, ******* 33463

Telephone: 561-***-**** ******@*****.***

Objective

• To obtain Inventory Asset Management position where I can further the organization's mission by using my experience to provides exceptional customer service while maximizing profits through sales, inventory control, and financial control.

Summary of Qualifications

• 5 years of managing/selling experience in heavy industrial equipment

• Ability to build and maintain strong customer relationships through product knowledge and address customer concerns and needs in a caring, professional, courteous and timely manner

• Proven ability to meet the urgency of procuring the correct parts and timely delivery to customers

• Expertise in strategizing new ideas to bring more business in parts sales.

• Ability to analyze existing inventory levels, customer demand and market share trends to maintain a profitable and accurate inventory balance

• Ability to lead, motivate and manage teams, including task assignment, function delegation, and schedule/performance tracking

• Ability to follow safety standards and maintain a clean, safe, and secure working environment

• Proficiency with computer and ability to learn new computer programs including in-house systems

• Fluent verbal and written communication skills in English & Mandarin Chinese

Professional Experience

VERMEER SOUTHEAST, SALES & SERVICES, Boynton Beach, Florida 2004-Present

Parts Manager

• Organize and coordinate the operations of the parts department by leading a team that provides exceptional customer service, ensures successful selling of parts and available services, and ensures the procurement, distribution and accuracy of the inventory

• Increased parts sales by 53% within one year working for the company which resulted in 2.5 million dollars in sales for the year

• Call on potential and existing customers for the purposes of increasing customer base, maintaining current customers’ relationship; in result of increasing sales.

• Prepare quotes, offer alternative part solutions and complete sales orders by entering the correct purchased parts into inventory system; obtain payment, and issue sales receipt to internal and external customers

• Coordinate with customers and vendors to ensure the timely delivery for parts order and organize shipping of parts to customers with carriers including tracking number and documentation

• Accountable for the procurement of weekly stock orders and priority orders for internal and external customers

• Responsible for stocking orders received from suppliers and updating inventory system

• Responsible for inventory control of all parts and materials and administer return claims and all parts warranty within the required time frame to receive maximum credit

• Achieved 97% inventory control accuracy and exceeded inventory turn rate and fill ratio 4.5 out of 3.5.

• Conducted training seminars of current products to existing customers and potential customers

• Improved showroom and counter displays by maintaining exciting, attractive, and self-selection merchandise displays.

• Control and maintain proper paper flow in the Parts Department to reflect all parts activity and necessary to audit the performance of the department and individual employees on a monthly basis

• Improved communication with service team by providing tracking log and parts request form

• Maintains a clean and safe working environment by following safety standards and complying with safety codes; documentation is maintained.

• Updates job knowledge by participating in educational opportunities; reading about new products

• Recruit, train, manage, and develop high caliber talent from within or outside the business

• Ensure parts staff is current on product updates and upgrades by providing training class and updated product manuals.

HENKELS & MCCOY, Raleigh, North Carolina 2002-2004

Network Cable Technician

• Installed and tested voice, data, and video network cable systems

• Tested, Troubleshoot, and repaired network wiring by utilizing diagnostic equipment (Equipment such as digital voltmeters, oscilloscopes, signal generators, portable sniffers, and fiber-optic light source and power meter)

• Planned, installed, and relocated network hardware such as server, computer, switches, and hubs.

• Worked with CAT3, CAT5, CAT7, single- and multi-mode fiber optic, and coaxial cable

Education

WAKE TECHNICAL COMMUNITY COLLEGE, Raleigh, North Carolina

Associate in Applied Science, Networking Technology, 2003

Computer Skills

• OS Experience: Windows from version 95 to XP, MS-DOS, AS400.

• Software Application Experience: MS Office Suite, Inventory Software, Internet Explorer, and Netscape.

• Other Experience: TCP/IP, Ethernet, Cable Modems, CAT 5 & CAT 6, Fibre, PCs, Laptop, and Printer.

Certification

• Forklift Certified

Languages

Read & Write English & Mandarin Chinese (Also speaks Cantonese)

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