Software Network

John M. Freely

*** ****** ******

Home: 618-***-****

Fairview Heights, IL 62208

E-mail: **********@*****.***

OBJECTIVE:

To obtain a position that utilizes my education, excellent communication skills and professional

attitude, and experience in the Network Design and Administrator field.

EDUCATION:

Southwestern Illinois College, Belleville, IL

Associate of Applied Science Degree in Network Design and Administration

All course work completed Dec. 2010, GPA 3.7/4.0

CISCO Certified Network Associate Certificate CISCO CCNA Security Certificate

COMP TIA Security+ Certificate Network+ Certificate A+ Certificate

Chrysler Technical School, East St. Louis, IL

Certified Electronic Technician Certificate

NETWORKING KNOWLEDGE:

SYSTEMS ADMINISTRATOR:

~ Maintain and administer computer networks and related computing environments including

computer hardware, systems software, applications software, and all configurations.

~ Perform data backups and disaster recovery operations.

~ Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems,

and replace defective components when necessary.

~ Configure, monitor, and maintain email applications or virus protection software.

~ Operate master consoles to monitor the performance of computer systems and networks, and to

coordinate computer network access and use.

~ Load computer tapes and disks, and install software and printer paper or forms.

~ Design, configure, and test computer hardware, networking software and operating system

software.

~ Monitor network performance to determine whether adjustments need to be made, and to

determine where changes will need to be made in the future.

~ Confer with network users about how to solve existing system problems.

NETWORK DESIGNER:

~ Communicate with customers, sales staff, or marketing staff to determine customer needs.

~ Develop or recommend network security measures, such as firewalls, network security audits,

or automated security probes.

~ Prepare detailed network specifications, including diagrams, charts, equipment configurations,

and recommended technologies.

~ Develop network-related documentation.

~ Develop conceptual, logical, or physical network designs.

~ Evaluate network designs to determine whether customer requirements are met efficiently and

effectively.

~ Determine specific network hardware or software requirements, such as platforms, interfaces,

bandwidths, or routine schemas.

John M. Freely

333 Carbon Street

Home: 618-***-****

Fairview Heights, IL 62208

E-mail: **********@*****.***

WORK EXPERIENCE:

AC Computers O’Fallon, IL

ANALYSIST & SERVICE TECH (part time)

December 2010 to Present

~ Oversee the daily performance of computer systems.

~ Answer user inquiries regarding computer software or hardware operation to resolve problems.

~ Enter commands and observe system functioning to verify correct operations and detect errors.

~ Set up equipment for customer use, performing or ensuring proper installation of cables,

operating systems, or appropriate software.

~ Install and perform repairs to hardware, software, or peripheral equipment, following design or

installation specifications.

~ Read technical manuals, confer with users, or conduct computer diagnostics to investigate and

resolve problems or to provide technical assistance and support.

~ Confer with staff, users, and management to establish requirements for new systems or

modifications.

Dr. Hi-FI, O’Fallon, IL

May 1996 to February 2005

LEAD BENCH TECHNICIAN /MANAGER

~ Disassembled entertainment equipment and repaired or replaced loose, worn, or defective

components and wiring, using hand tools and soldering irons.

~ Serviced, and repaired electronic equipment or instruments such as televisions, radios, and

videocassette recorders.

~ Calibrated and tested equipment, and locate circuit and component faults, using hand and power

tools and measuring and testing instruments such as resistance meters and oscilloscopes.

~ Conferred with customers to determine the nature of problems or to explain repairs.

~ Tuned or adjusted equipment and instruments to obtain optimum visual or auditory reception,

according to specifications, manuals, and drawings.

~ Instructed customers on the safe and proper use of equipment.

~ Computed cost estimates for labor and materials.

~ Read and interpreted electronic circuit diagrams, function block diagrams, specifications,

engineering drawings, and service manuals.

~ Kept records of work orders and tested and maintained reports.

Freely Communications, Fairview Heights, IL

May 1989 to May 1996

TELECOMMUNICATIONS EQUIPMENT INSTALLERS AND

REPAIRERS

~ Noted differences in wire and cable colors so that work can be performed correctly.

~ Tested circuits and components of malfunctioning telecommunications equipment to isolate

sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand

tools.

~ Tested repaired, newly installed, or updated equipment to ensure that it functions properly and

conforms to specifications, using test equipment and observation.

~ Drove crew trucks to and from work areas.

~ Repaired or replaced faulty equipment such as defective and damaged telephones, wires,

switching system components, and associated equipment.

~ Removed and remade connections in order to change circuit layouts, following work orders or

diagrams.

~ Demonstrated equipment to customers and explain how it is to be used, and responded to any

inquiries or complaints.

~ Analyzed test readings and trouble reports to determine equipment repair needs and required

repair methods.

SPECIAL HONORS, AWARDS and VOLUNTEER SERVICE:

Dean’s List (3), Southwestern Illinois College, Belleville, IL

Phi Theta Kappa Honor Society

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