Customer Service Sales

Profile

FROM THE DESK OF

Abe Liandro

*** ***** ***** *** **** Katy, TX 77494 Telephone 713-***-**** Email **********@*****.***

I desire to obtain a Full time job in Media Production/Graphic Design/Marketing field that helps to improve my skills as I forward in my career.

Experience

Impress Supervisor, OfficeMax | Katy, TX 1/2011 - Present

Direct the activities of ImPress team members and set an example of outstanding customer service. Ensure accurate and timely processing of all customer requests for ImPress services. Train associates on ImPress products and services and enhance the staff's sales techniques to improve sales volume. Ensure that ImPress is properly stocked, clean and well organized and supply orders are maintained to required levels.

Student Activities Coordinator, Lone Star College Cy Fair | Houston, TX 7/2010 - 12/2011

Designed all graphics and flyers for Student Activities based on various events on campus.

Developed, maintained, and monitored records of budget expenditures for all Student Activities funded areas, coordinates departmental purchases with Student Activities, and student organizations; assists with the budget building process. Collaborates with internal and external groups to coordinate all aspects of various student activities and events, including contracts, securing/preparing materials, promotions/publicity, set-up, event execution, and follow-up.

Intern Studio Artist, FKM Advertising Agency | Houston, TX 3/2010 – 7/2010

Assisted the production department in various jobs ranging from presentations to design layout. Worked on major projects for Fortune 500 companies such as Kroger, Amegy Bank, Waste Management, Daisy Foods, On the Border, Misson Foods & Bertolli. Close work with Art Directors was a major focus as we had to work together to get various projects finished precise and on time.

Graphic Designer, Minute Man Press | Houston, TX 6/2009 - 12/2009

Work responsibilities at Minute Man Press consisted of meeting rigorous deadlines on artwork for customers. Artwork consisted of making designs for posters, post card mailings, signs, business cards, flyers, create logos etc. Working at Minute Man Press not only helped me maintain my teamwork attitude but it expanded my knowledge in working with the Adobe programs everyday such as Photoshop, InDesign & Illustrator.

Customer Service Rep, Guaranty Bank | Houston, TX 3/2008 - 6/2009 Customer Service Rep II, Middleburg Bank | Houston, TX 10/2000 - 2/2006 Work responsibilities at Guaranty Bank consisted of an employee upholding quality customer service on a daily basis, handling large amounts of cash, transferring money state to state and out of the country.

Education

University of Houston, Houston, TX -- Bachelors Degree in Media Communications, Minor in Computer Graphics Technology Jan 2009 - March 2011

• Communications with a focus on Media Production (Film) • GPA3.5 • Current member of the Student Video Network. • Produced two original shoes to be aired on the schools network TV station.

Lonestar College, Houston, TX -- Associates Degree in Arts, June 2006 - Jan 2008 • GPA3.6 • Was on Dean’s list every semester. • Participated in various fundraisers with the school

Skills

• Microsoft Programs: Office, Excel, Power Point, Word

• Adobe Programs: Photoshop, InDesign, Illustrator, (In the process of relearning Dreamweaver)

• Editing Software: Sony Vegas and Final Cut Pro.

Telephone 713-***-**** Email **********@*****.***

Contact this candidate