Customer Service Sales

Johnny A. Marquez

**** **** *** ***********,** **316

Phone: 909-***-****

Email: ***********@*****.***

SUMMARY

MACHINE OPERATOR / ELECTRONIC ASSEMBLER

SMT Operator with 5+ years experience with great dependability, positive attitude and a commitment to safety, quality and customer service.

HIGHLIGHTS

Proficient with SMT procedures and documentations / Knowledgeable in ESD (electro-static discharge) practices, policies and procedures / Experienced setting up and operating programmable screen printers, SMT placement machine and reflow oven / Skilled in SMT rework repairs and procedures / Ability to read, and interpret assembly drawings, blue prints and schematics / Clean room environment compliant / ISO(International Standards Organization) compliant / Knowledge of IPC-610 and surface mount components.

Great communication and organizational skills / Excellent with troubleshooting / Strategic thinker / Reliable and trust worthy completing projects with on time delivery / Personal drive for Excellence / Committed to continuous Improvement / Skillful at juggling multiple tasks / Work best under pressure / Pledged to safety.

ACCOMPLISHMENTS

•Green Belt Training (Six Sigma quality and Lean manufacturing methodology)

•Dale Carnegie Training course (Communication, leadership, self-confidence, problem-solving and public speaking).

•Community Emergency Response Team member (CERT) 4+ years for the city of Rancho Cucamonga.

•Company Emergency Team member of 4+ years.

EXPERIENCE HISTORY

GRAPHIC DESIGNER Jan 2003 to Present

For: Laboratory Graphics

Location: Bloomington,CA 92316

Responsibilities: Specialize in custom social media advertising and design. Proficient in Adobe CS2. Graphic design experience creating Business cards, Fliers, Brochures, Menu, Posters, Door hangers, Yard signs, Banners and much more.

Title: Entrepreneur / Business owner

Phone: 909-***-****

Portfolio: Johnny Mar www.coroflot.com/labgraphics Email: ***********@*****.***

INTERNET REP / E-COMMERCE Apr 2008 to Dec 2009

For: Adesa Los Angeles Vehicle Auction

Location: Mira Loma,CA

Responsibilities: Responsible for creating and maintaining online auction events. Also accountable for live auction block documentation of sales and customer information during sale. Customer service representative for E-Commerce dept accountable for handling documentation of vehicle sales, setting up power point presentations with strict deadlines, as well as set up of live block auction vehicle events.

Other responsibilities include on lot vehicle photography, E-Filing vehicle information into sales event database, vehicle sales printouts and location of vehicle package items for Toyota dept. On lot vehicle tracking, lot transportation of sale event vehicles to on site locations and vehicle info stickering.

Manager: Travis Hacker

Offices: 951-***-**** Web: www.adesa.com/losangeles

SMT OPERATOR / MATERIAL HANDLER / ELECTRONIC ASSEMBLER

For: SafeTran Systems (Electronic Division) Mar 1999 to Aug 2004

Location: Rancho Cucamonga,CA

Responsibilities: Skilled in SMT assembly techniques including prototype builds, installation of SM devices, rework on machine assembled printed circuit boards and various electronic assembly procedures. Reel and vibe component cart setups and tear downs / Setup and clean up procedures with stencil screen printer, maintaining precise placement of soldier on PCB's and proper tracking of solder paste exposure time / Programming and setups of Placement machine including nozzle upkeep / Setup and clean up of solder reflow oven / Daily run documentation of components used on jobs / Visual inspection of completed circuit boards / Weekly team meeting reporting to management of progress and quality assurance / Involved in department monthly planning and action events, designed to continuously improve cost reduction and quality of on time delivery (Lean Six Sigma)

Material Handler: 6 month position as material handler. Responsibilities: Component prep and inventory counts / Order pulling / Component documentation / Proper component Storage practices / Component Batch quantity system monitoring.

Electronic Assembly: 1 year position and yearly ongoing assembly help in other departments.

Responsibilities: Assembly order pulling / Order & material documentation / Unit assembly practices and procedures with blue prints and assembly drawings / Unit batch quantity system practices, inventory counts and restocking.

Previously worked with SM equipment: Speedline Stencil Screen Printer /

Multitronics 6000 UFP Placement machine / Heller 1500 Reflow Oven

Electronic Assembly Equipment : Soldering iron, Roto-Pic Vacuum Handpiece, Probes, Tweezers, Cutters & Scissors, Forceps, Strippers, Crimpers, Pliers, Lead transistor forming pliers, Magnifiers, Scopes, Calipers.

Manager: Denis Crow Offices: 800-***-**** Web: www.safetran.com

LASER OPERATOR Feb 1998 to Feb 1999

For: Pico Metal Products Inc.

Location: Santa Fe Springs,CA

Responsibilities: Operated laser metal cutter in machine shop. Responsible for all set up of sheet metal tables, programming, measurements, and clean up procedures.

Offices: 562-***-**** Web: www.panelboard.com

EMPLOYMENT HISTORY CONTINUED

Courtesy clerk Stater Bros. Markets – 1997 to 1998

Floor Clerk / Night Stalker / Shipping & Receiving Kmart – 1996 to 1997

EDUCATION

Trade School: Platt College 1999 to 2001

Studied: Graphic Design

Graduated: 2001

Degree: AA Degree

High School: Bloomington High 1992 to 1996

Graduated: 1996

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