Yvonne Covello

**** *********** ***** 408-***-****

San Jose, CA 95138 vkpkl3@r.postjobfree.com

DIRECTOR/MANAGER OF INSIDE SALES

PROFILE A seasoned sales professional and effectual leader with a proven ability to exceed Inside Sales and Lead Generation sales quotas. Under my guidance all of my teams have hit or exceeded their quotas. I am excellent at being a liaison between marketing and sales, which enables companies to quickly achieve their marketing and sales objectives.

• 10+ years of strong Inside Sales/Lead Generation management experience

• Master of Phone Sales

• Extensive Training and Mentoring experience

• Expert at Recruiting and Hiring A+ players

• Passion for Lead Generation Campaign Analysis, and Forecast Reporting

• Skilled at shortening sales cycles through lead generation and phone sales

EMPLOYMENT

2005 – Present Principal/Owner XSELLerate Sales

XSELLerate Sales is a Lead Generation and Inside Sales Consulting Company that helps my clients achieve their qualified lead pipeline quota, shorten their sales cycle, Recruit and train A+ candidates, and lead them to hit their revenue goals by implementing best practices and process.

Manage the whole Inside Sales and Lead Generation process and procedures for my clients. This includes but is not limited to recruiting, hiring, and training of the sales representatives. Complete implementation of my clients SFA solution for Inside Sales, Lead Generation and Field Sales. Make recommendations on territory boundaries; target marketing campaigns, and quotas based on analysis and trends.

Client engagements include; BMC, Serena Software, Meru Networks, Vindicia, MetaLINCS, Mercado, Habeas, Fortify, Lunera, Granicus, Sterling Commerce, and Above All Software

Key Achievements

• Achieved or exceeded team quotas

• Grew clients lead pipeline by 300%

• Passed off opportunities were accredited to more than 70% of my clients revenue

2002-2005 Sr. Program Manager SalesRamp

SalesRamp is a Lead Generation, Marketing and Inside Sales Consultant Company. SalesRamp implements their closed loop inside sales process for clients.

Initiatives were to recruit, make hiring recommendations, train the new sales representatives, and create all inside sales and lead generation documentation. Another major project was the implementation of our clients SFA solution for Inside Sales, Marketing and Lead Generation teams.

Client engagements included; Forescout, Certive, Habeas, nSite, Global English, Movaris, Qlusters, Pilot Software, VA Software, and Voxify

Key Achievements

• Recruit all representatives within our clients goal of 30 days

• Took a client from $2,000 a month in sales to $50,000 a month in 90 days

• Completed an SFA implementation within 3 weeks

• Achieved all lead pipeline goals

• Achieved 100% of monthly Inside Sales revenue goals for Habeas

2000 – 2002 Director of Inside Sales Cardonet

Cardonet was an e-Catalog management software solution. We helped companies automate their online catalogs for better searching and usability. I was recruited into Cardonet to start and manage their Lead Generation team.

Implementation of the lead generation personal and technology, while working very closely with field sales, and marketing to have a clean hand off process of opportunities. I spearheaded the concept of forecasting for the lead generation representatives, and the process of accepting or rejecting an opportunity passed to field.

• 1.6 million in revenue was a result from opportunities handed off by my lead generation department to the field

• Researched and trained myself to implement the new CRM tool for the company resulting in more leads to market and qualify

• Consistently hit team qualified lead quota

• Organized and customized lists for marketing campaigns which generated more targeted leads based on specific industry and revenue size

1999-2000 Inside Sales Manager Cephren

Cephren is an Application Service Provider for collaboration on the design, construction and operation of large, complex capital projects. I managed the Phone Sales and the Lead Generation teams. I hired, trained, and set up the inside sales and lead generation quotas.

• Achieved 50 team qualified leads per month ( 5 lead generation representatives), and hit $30K per month in team revenue quotas, ( 6K per month per inside sales representative)

• Reviewed, red lined and executed on Customer Contracts

• Created an instant view in our CRM solution of sales operational and forecast reports for the CEO

1998-1999 Account Manager Inpart (PTC)

• Pioneer selling 3D CAD Internet based library into Westinghouse BIC Corp, LLNL, Aerojet, Eaton and ETEC

• Promoted to Inside Sales Manager May of 1998

• Consistently reached quarterly goals set by executive team

1995-1997 Business Development Manager Hummingbird Comm.

• Sold over 1 million dollars worth of PC X emulation and network file share software in the Pacific Northwest territory

• Achieved 115% of 950K annual quota

1994-1995 Account Representative Cadence Design Systems

• Overachieved 7.5 million quota

• Brought in over 500K worth of new maintenance business for Cadence

PROFESSIONAL SKILLS

Salesforce Automation (SFA):

Salesforce.com, SugareCRM, Siebel OnDemand, UpShot, and Onyx.

Database and List sourcing:

OneSource, IDExec, and Hoovers

Salesforce.com Partnership Implementations:

InsideView, LeadLander, Spoke, RingLead, and DemandTools

EDUCATION

• B.A., Communications and Rhetoric, University of California at Davis

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