FERUZAHON YUSUPOVA

(*th AUGUST ****)

E-mail: vklzch@r.postjobfree.com

Mob Tel: +971*********

Dubai

OBJECTIVE

Seeking for a challenging position to fully contribute and apply my knowledge, skills and experiences acquired through more then 5 years of work in the field of hospitality, sales and customer service.

SUMMARY OF QUALIFICATIONS

• More than five years experience.

• Great knowledge of principles and processes for providing customer and personal services.

• Fluency in English, Russian and Turkish both written and oral

• Sound knowledge of principles and methods for showing, promoting, and selling products or services.

• Remarkable ability talking to others to convey information effectively.

• Exceptional ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Exceptional ability to listen to and understand information and ideas presented through spoken words and sentences.

• Self-motivated, willing to accept challenges, problem-solver and resourceful

• Profound ability to identify and understand the speech of another person.

• Excellent computer literacy.

WORK EXPERIENCE

2008 ~ present Captain waitress

Russian Restaurant “Bolshoy” (Fine dinning),

Moscow hotel. Dubai

* Took orders, served food, cleared tables, made salads, and prepared desserts.

• Prepared restaurant for next shift (filled condiments, rolled silverware, etc.).

• Served customers and work with other staff in friendly/courteous/helpful/professional manner.

• Escorted customers to their tables.

• Informed customers of daily specials.

• Presented menus to patrons and answered questions about menu items, made recommendations upon request.

• Brought wine selections to tables with appropriate glasses, and poured the wines for customers.

• Filled salt, pepper, sugar, cream, condiment, and napkin containers.

• Trained new recruited.

2005-2008 Adijan city, Delnoz Restaurant – Hostess position

1998-2005 Show ballet “ Millenium - dancer

Other skills & Interests:

Music: While studying at a Secondary School I attended musical school, dancer lessons, trained in piano

playing and have got Diploma of music specialist.

Education and qualifications:

1990 - 2000 Secondary Special School ‘ 79 named after I. Rahmatullaev studies in English,

Physics, Mathematics, History etc.

2003 - 2007 And SIFL ( Andijan State Institute of Foreign languages) The Russian

Philology faculty.

Optional subject the Russian languages studies.

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