Project Manager Customer Service

***** **** **** *****

Canyon Lake, Ca *****

Phone 951-***-****

Cell 951-***-****

**********@*****.***

Mark A. Smith

Objective

Strong maintenance manager with excellent customer service and communication skills seeks a career as a Facilities Maintenance Manager.

Skills Summary

Over 20 years experience in the heavy industrial electrical field. Proficient with A/C & D/C control circuits, proficient reading, understanding and troubleshooting electrical and control drawings, Modicon, Allen Bradley(GE) FUNUC PLC’s, VFD’s from various manufacturers, A/C & D/C overhead hot metal and gantry crane control circuits as well as voltages such as 4160 volts thru 34 KV. Extensive experience with project management and planning. Strong skills in estimating, budgeting, and engineering. Over 20 years experience managing multiple projects concurrently while providing excellent customer service to both internal and external customers. Detail oriented and committed to high work ethics and to attainment of management’s goals. Trained on Microsoft Excel, Word & Outlook.

(Dec 2010 to Nov 2011) Dynalectric

Project Manager

• Managed multiple jobs throughout southern California. Responsible for bidding, engineering and managing project from start to finish. These projects range from federal, state and industrial projects. Projects sizes were $4 million to $6 million.

• Strong verbal and written communication skills; interacted with customers to solve needs and resolved any issues. Developed estimates, change orders, scope of work and time lines.

• Demonstrated leadership skills; managed over 20 employees and delegated work to be performed by employees to ensure that all work exceeded all state, regulatory specifications and standards as well as high customer satisfaction.

(Mar 2007 to Nov 2009) A.J. Kirkwood & Associates

Project Manager

• Managed multiple jobs throughout southern California. Responsible for bidding, engineering and managing project from start to finish. These projects range from residential, commercial development and industrial projects.

• Strong verbal and written communication skills; interacted with customers to solve needs and resolved any issues. Developed estimates, change orders, scope of work and time lines.

• Gathered data from records, blue prints and field inspections for planning and implementing new engineering projects from start to finish.

• Demonstrated leadership skills; managed over 20 employees and delegated work to be performed by employees to ensure that all work exceeded all state, regulatory specifications and standards as well as high customer satisfaction.

• On-call as needed to interface with outside consultants, contractors or vendors. Assisted with troubleshooting of all electrical, mechanical and HVAC (heating, ventilation, and air conditioning) equipment.

• Worked with state and local agencies to secure all required permitting by going thru plan check and meeting with inspectors.

(Mar 2005 to March 2007) Color Box (Georgia Pacific)

Facilities Maintenance Manager

• Responsible for the entire maintenance operation of a 620,000 sq ft facility and a $1.5 million annual budget. The facility is a Litho Graph Printing facility. This was 24/5 work schedule.

• Supervised 6 multi-craft mechanics/electricians and one maintenance coordinator.

• On-call as needed to interface with outside consultants, contractors and vendors. Assist with troubleshooting of all electrical and mechanical equipment. Troubleshooting included the following but not limited to, all conveyors systems, lighting controls, Fire and access systems, low TDS water systems, electrical, mechanical, hydraulic and pneumatic systems, PLC related issues. All of the systems were involved in some way with the overall process. We maintained two 4 & 6 color high speed lithograph printing machines, Asitrade inline corrugating W/ inline laminator lines, (BOBST) box cutting machines, hot and cold glue lines and automated wrapping machines. All equipment was either German or Swiss manufacturing.

• Collaborated with other departments to plan all maintenance down day projects.

• Ability to anticipate or even adapt to changes in scheduling of equipment repair plans or even day to day operations.

• Maintained parts warehouse with accountability and accuracy exceeding 95% or better. Initiated and created warehouse from scratch, as well as a database for warehouse within the MP2 system. Maintained all PM (preventative maintenance) requisitions, created purchase and work orders in the MP2 system. This was the type of CMMS (computerized maintenance management system) that was implemented. This data base system and warehouse was developed from a large unorganized pile of mislabeled parts and equipment. Every item had to hand sorted and bar coded for identification.

• Responsible for creating new and performing all required preventative maintenance programs on all equipment. Electrical and Mechanical.

• Responsible for accurately defining the RCA’s (Root Cause Analysis) for any or all equipment breakdowns. Strategize solutions to improve equipment efficiency.

• Acting member of the Plant Safety Committee. Insure that all LOTO (lock-out, tag-out) procedures are followed and adhered to. Safety was the number one priority. Everyone went home to their families each and every day.

• Worked with outside agencies (AQMD, RCWD) to ensure that we maintained our facility to meet or exceed their standards for water discharge or air quality standards.

[ Jan 1998 to Mar 2005 ] Tamco Steel Etiwanda,CA

General Foreman Facilities Maintenance

Supervised the entire maintenance operation of the Melt Shop and Roll Mill for 7 years consisting of 24 employees as well as 4 front line foremen’s. Provided mentoring for all employees to promote safety training and system efficiencies growth. Specializing in electrical and mechanical issues as well as any major projects. These facilities operated 24 hour, 7 days a week. Responsible for 4 rotating shifts.

Demonstrated ability to take initiative by implementing a new low flame automatic torch system that cut oxygen and natural gas costs by close to $100,000.00 a year.

Ability to influence and achieve results; Motivated team to set record for lowest down time percentage for the year of 2.6% for electrical and mechanical. Achieved world class down time.

Demonstrated ethics, influence, and negotiation; Designed new attendance policy with company and union that is currently implemented company wide today.

Planned all maintenance down day projects and collaborated with all outside contractors and internal departments. Unlike conventional projects, these projects worked 24/7. It was my responsibility to make sure that all of the crews were completing the assigned work load. Prioritized work to meet deadlines. Provided report for all maintenance delays. Stay current on AS400, CMMS for all PM’s that are issued. Add and develop new preventive maintenance on specific equipment due to the nature of the environment.

Managed Safety appropriately by managing risks and taking a proactive stance. Standing member of safety committee to insure that all safety procedures were strictly followed by conducting weekly safety inspections throughout facilities.

• Mentor employees to help each individual achieve their individual goals.

Stayed current with relevant technology. Organized specialty training classes for our skilled labor force which allowed us to keep up with the latest technology and keep their skills honed.

Equipment responsible to keep operational, include but not limited to the following; 100MVA Tamini three phase transformer (Primary volt 34 KV secondary is 1300 volts), 160-ton electric arc furnace ( furnace shell water cooled panel, copper & steel) the furnace was completely automated with smart arc and wonderware digital controls and panels, 2- 200 ton 250 volt DC hot metal ladle cranes, shaker style baghouse evacuation system which is powered by 2- 1,500 H.P. motors. Concast continuous high speed caster, numerous high volume water delivery systems, maintain soft water systems (low TDS) for high speed caster, Fuji 18 stand twist mill, new reliance DC drive systems for all mill motors from 300 to 900 H.P., walking beam re-heat automated furnace, high speed exit conveyors and fully automated bundling station. air compressors (Sul Air, Gardner Denver), all hydraulic system related to all equipment throughout the shop.

This facility was a zero discharge facility. Water was recycled and treated to keep conductivity to a minimum.

Education

[ Graduated ] Upland High School Upland, CA

Training

Completed 1 year of Bullet Proof Management training.

Electric Arc Furnace Training. Trained for ten days at BSET(Badische Stahl Technologies) Steel mill in Kehl, Germany, Trained for 8 day in Nashville for EAF training. Nashville, Tenn,

Basic training for Lintern Severe Duty A/C Systems. Canton, Ohio

Taught by Electrical Engineer P.E. how to layout, build, wire and troubleshoot custom control panels.

All mechanical and hydraulic training was on the job training. Trained by other hydraulic specialists and qualified mechanics.

Learned theory of electrical through IBEW & electrical engineers.

Hands on training for all aspects of heavy industrial applications.

Attended Maintenance Guild conferences for steel industry throughout the United States bi-monthly to exchange information on new and existing technology for steel industry. This free information was very useful in several situations. Applied ideas to plant to improve reliability.

Trained in mig and stick welding.

OSHA 30 hour construction health & safety certified.

22941 Gold Rush Place

Canyon Lake, Ca 92587

Phone 951-***-****

Cell 951-***-****

**********@*****.***

Mark A. Smith

Objective

Strong maintenance manager with excellent customer service and communication skills seeks a career as a Facilities Maintenance Manager.

Skills Summary

Over 20 years experience in the heavy industrial electrical field. Proficient with A/C & D/C control circuits, proficient reading, understanding and troubleshooting electrical and control drawings, Modicon, Allen Bradley(GE) FUNUC PLC’s, VFD’s from various manufacturers, A/C & D/C overhead hot metal and gantry crane control circuits as well as voltages such as 4160 volts thru 34 KV. Extensive experience with project management and planning. Strong skills in estimating, budgeting, and engineering. Over 20 years experience managing multiple projects concurrently while providing excellent customer service to both internal and external customers. Detail oriented and committed to high work ethics and to attainment of management’s goals. Trained on Microsoft Excel, Word & Outlook.

(Dec 2010 to Nov 2011) Dynalectric

Project Manager

• Managed multiple jobs throughout southern California. Responsible for bidding, engineering and managing project from start to finish. These projects range from federal, state and industrial projects. Projects sizes were $4 million to $6 million.

• Strong verbal and written communication skills; interacted with customers to solve needs and resolved any issues. Developed estimates, change orders, scope of work and time lines.

• Demonstrated leadership skills; managed over 20 employees and delegated work to be performed by employees to ensure that all work exceeded all state, regulatory specifications and standards as well as high customer satisfaction.

(Mar 2007 to Nov 2009) A.J. Kirkwood & Associates

Project Manager

• Managed multiple jobs throughout southern California. Responsible for bidding, engineering and managing project from start to finish. These projects range from residential, commercial development and industrial projects.

• Strong verbal and written communication skills; interacted with customers to solve needs and resolved any issues. Developed estimates, change orders, scope of work and time lines.

• Gathered data from records, blue prints and field inspections for planning and implementing new engineering projects from start to finish.

• Demonstrated leadership skills; managed over 20 employees and delegated work to be performed by employees to ensure that all work exceeded all state, regulatory specifications and standards as well as high customer satisfaction.

• On-call as needed to interface with outside consultants, contractors or vendors. Assisted with troubleshooting of all electrical, mechanical and HVAC (heating, ventilation, and air conditioning) equipment.

• Worked with state and local agencies to secure all required permitting by going thru plan check and meeting with inspectors.

(Mar 2005 to March 2007) Color Box (Georgia Pacific)

Facilities Maintenance Manager

• Responsible for the entire maintenance operation of a 620,000 sq ft facility and a $1.5 million annual budget. The facility is a Litho Graph Printing facility. This was 24/5 work schedule.

• Supervised 6 multi-craft mechanics/electricians and one maintenance coordinator.

• On-call as needed to interface with outside consultants, contractors and vendors. Assist with troubleshooting of all electrical and mechanical equipment. Troubleshooting included the following but not limited to, all conveyors systems, lighting controls, Fire and access systems, low TDS water systems, electrical, mechanical, hydraulic and pneumatic systems, PLC related issues. All of the systems were involved in some way with the overall process. We maintained two 4 & 6 color high speed lithograph printing machines, Asitrade inline corrugating W/ inline laminator lines, (BOBST) box cutting machines, hot and cold glue lines and automated wrapping machines. All equipment was either German or Swiss manufacturing.

• Collaborated with other departments to plan all maintenance down day projects.

• Ability to anticipate or even adapt to changes in scheduling of equipment repair plans or even day to day operations.

• Maintained parts warehouse with accountability and accuracy exceeding 95% or better. Initiated and created warehouse from scratch, as well as a database for warehouse within the MP2 system. Maintained all PM (preventative maintenance) requisitions, created purchase and work orders in the MP2 system. This was the type of CMMS (computerized maintenance management system) that was implemented. This data base system and warehouse was developed from a large unorganized pile of mislabeled parts and equipment. Every item had to hand sorted and bar coded for identification.

• Responsible for creating new and performing all required preventative maintenance programs on all equipment. Electrical and Mechanical.

• Responsible for accurately defining the RCA’s (Root Cause Analysis) for any or all equipment breakdowns. Strategize solutions to improve equipment efficiency.

• Acting member of the Plant Safety Committee. Insure that all LOTO (lock-out, tag-out) procedures are followed and adhered to. Safety was the number one priority. Everyone went home to their families each and every day.

• Worked with outside agencies (AQMD, RCWD) to ensure that we maintained our facility to meet or exceed their standards for water discharge or air quality standards.

[ Jan 1998 to Mar 2005 ] Tamco Steel Etiwanda,CA

General Foreman Facilities Maintenance

Supervised the entire maintenance operation of the Melt Shop and Roll Mill for 7 years consisting of 24 employees as well as 4 front line foremen’s. Provided mentoring for all employees to promote safety training and system efficiencies growth. Specializing in electrical and mechanical issues as well as any major projects. These facilities operated 24 hour, 7 days a week. Responsible for 4 rotating shifts.

Demonstrated ability to take initiative by implementing a new low flame automatic torch system that cut oxygen and natural gas costs by close to $100,000.00 a year.

Ability to influence and achieve results; Motivated team to set record for lowest down time percentage for the year of 2.6% for electrical and mechanical. Achieved world class down time.

Demonstrated ethics, influence, and negotiation; Designed new attendance policy with company and union that is currently implemented company wide today.

Planned all maintenance down day projects and collaborated with all outside contractors and internal departments. Unlike conventional projects, these projects worked 24/7. It was my responsibility to make sure that all of the crews were completing the assigned work load. Prioritized work to meet deadlines. Provided report for all maintenance delays. Stay current on AS400, CMMS for all PM’s that are issued. Add and develop new preventive maintenance on specific equipment due to the nature of the environment.

Managed Safety appropriately by managing risks and taking a proactive stance. Standing member of safety committee to insure that all safety procedures were strictly followed by conducting weekly safety inspections throughout facilities.

• Mentor employees to help each individual achieve their individual goals.

Stayed current with relevant technology. Organized specialty training classes for our skilled labor force which allowed us to keep up with the latest technology and keep their skills honed.

Equipment responsible to keep operational, include but not limited to the following; 100MVA Tamini three phase transformer (Primary volt 34 KV secondary is 1300 volts), 160-ton electric arc furnace ( furnace shell water cooled panel, copper & steel) the furnace was completely automated with smart arc and wonderware digital controls and panels, 2- 200 ton 250 volt DC hot metal ladle cranes, shaker style baghouse evacuation system which is powered by 2- 1,500 H.P. motors. Concast continuous high speed caster, numerous high volume water delivery systems, maintain soft water systems (low TDS) for high speed caster, Fuji 18 stand twist mill, new reliance DC drive systems for all mill motors from 300 to 900 H.P., walking beam re-heat automated furnace, high speed exit conveyors and fully automated bundling station. air compressors (Sul Air, Gardner Denver), all hydraulic system related to all equipment throughout the shop.

This facility was a zero discharge facility. Water was recycled and treated to keep conductivity to a minimum.

Education

[ Graduated ] Upland High School Upland, CA

Training

Completed 1 year of Bullet Proof Management training.

Electric Arc Furnace Training. Trained for ten days at BSET(Badische Stahl Technologies) Steel mill in Kehl, Germany, Trained for 8 day in Nashville for EAF training. Nashville, Tenn,

Basic training for Lintern Severe Duty A/C Systems. Canton, Ohio

Taught by Electrical Engineer P.E. how to layout, build, wire and troubleshoot custom control panels.

All mechanical and hydraulic training was on the job training. Trained by other hydraulic specialists and qualified mechanics.

Learned theory of electrical through IBEW & electrical engineers.

Hands on training for all aspects of heavy industrial applications.

Attended Maintenance Guild conferences for steel industry throughout the United States bi-monthly to exchange information on new and existing technology for steel industry. This free information was very useful in several situations. Applied ideas to plant to improve reliability.

Trained in mig and stick welding.

OSHA 30 hour construction health & safety certified.

Contact this candidate