Customer Service Representative

Ra'Shaunda Kenney

***** ***** **** ****

Apt. ***

Houston, TX 77058

Cellular Phone: 832-***-****

Email: *********.******@*****.***

OBJECTIVE: Highly motivated and goal oriented individual seeks full time position as a customer service representative

PROFESSIONAL SKILLS:

• 4 years of cash handling and customer service experience.

• Excellent oral and written communications skills.

• Strong math skills.

• Strong phone skills.

• Proficient in computer software such as Microsoft Office, Word Processor, WordPerfect, Excel, and Desktop Publishing.

• Proficient in data entry and 10-key.

• Fast and reliable.

EXPERIENCE:

Aug 11 – Present Ross Dress For Less

FRONT END SUPERVISOR/ CUSTOMER SERVICE REPRESENTATIVE

• Manage and operate cash register.

• Greet and assist customer with purchases and returns.

• Receiving and packaging.

Feb 07 – Jun 09 Smoothie King

CASHIER/CUSTOMER SERVICE REPRESENTATIVE

• Managed and operated cash register.

• Greeted and assisted customer with purchases.

• Maintained inventory.

Sept 06 – Feb 07 Shoney’s Restaurant

CASHIER

• Managed and operated cash register.

• Greeted customers and assured that they were promptly served.

• Maintained sanitary conditions and appearance of dining and kitchen areas.

• Performed other miscellaneous duties.

EDUCATION: Vicksburg High School

Diploma May 2008

Hinds Community College 2008-2009

Alcorn State University 2009-2010

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