Diane Ropp
Lewisville, TX 75067
Ballard High School
Seattle, WA 98117
Graduated in 1977
ITT Peterson School for Business
Seattle, WA
Graduated in 1979
Ticor Real Estate Tax Service
Seattle, WA
Merged into First American in 1984.
1979 – 1985 Mailroom to deliver mail and packages. Data Entry for new orders and changes.
1986 – 1992 Client Services
Irving and Dallas Texas
Input data into computer for changes and new orders from customers.
First American and Corelogic Changed name in 2010
1993 – 2011 Firstcall, CITG Service Desk
ITIL Certificate
Fair Credit Reporting Act Certification
Working with call tracking systems, Tech Excel and Service Online systems. Reported SEV 1 issues. Setup MS Outlook Profiles and reset passwords.