Plano, TX, *****
**********@*****.***
Ashley Bell
OBJECTIVE To establish my work skills in the many different areas.
SUMMARY OF QUALIFICATIONS
Customer service
Cashier
Retail
Typing
Microsoft Word
Microsoft Excel
Access
Data Entry
Power point
Microsoft Access
Inbound Calls
Outbound Calls
CLINICAL SKILLS
bed making
dressing
bathing
nail care
oral care
skin care
elimination lifting, turning
feeding positioning,
Grooming, transferring
ROM
height and weight
Vital signs
WORK EXPERIENCE
04/16/07-Richardson, TX
Countrywide Home Loans
Customer Service
Taking Inbound Calls for Do not solicit calls
Queue
Data Entry
Excel
2006-2007- Tyler, TX
Brookshire’s Warehouse Distribution Center-Water Plant
Assembly line
Going down the assembly line putting tea, juices in boxes
and passing it through the line
2003-2006-Addison, TX
MBNA Bank-Customer Service Representative
Doing Outbound calls
Demonstrated good working habits by connecting balance transfers competently.
Contributed great customer service skills opening new credit card accounts daily.
Initiated different activities for the agents on the job
08/1999-08/2002
Plano, TX
PSF Web-Customer Service Representative
Took inbound and outbound calls to placed orders for the United States coins
Enter the information in the computer-Data Entry
Used Microsoft word, excel, access, and power point
05/1998-08/1998- Houston, TX
Dr. Rhonda's Dentist Office- Volunteer Receptionist
Filled papers
Answered phoned, Took messages
Gave out paper work so the customer could fill out
Put the paper work in the computer-Data Entry
EDUCATION
2006 Tyler Junior College Continuing Education-CNA
2005-2006 EL Centro College in Dallas, TX-Nursing
2003-2005 Collin County Community College in Plano, TX-Nursing
2001-2003 Plano East Senior High School- Graduated
I have my CNA certification for completing the course.
REFERENCES
Ruby Green-972-***-****
Dorothy Wells-972-***-****
Tiffani Greene-214-***-****