Human Resources/Employee Benefits/Client Relations
Resume:
MARY L MICHEL
Richmond, TX 77407
**********@*****.***
PROFILE:
People-oriented professional with over 15 combined years experience in Human Resources, Employee Benefits, Federal Regulations, and Payroll administration. My leadership style is strong, participatory, and dedicated to developing others’ strengths, while maintaining a productive environment. Documented success in evaluating, designing, and developing improved processes and procedures.
WORK EXPERIENCE:
Human Resources and Administrative Consultant – Self Employed 2007 - 2009
Human Resources Consultant -
• Assist President of Kansas City based HR Consulting firm in all areas of Human Resources including: recruiting, new employee orientations, compliance training, performance management, compensation, policies and procedures.
• Design, customize, and edit format of Human Resources forms for clients.
• Develop Job Descriptions for clients in response to Job Questionnaires.
• Respond to requests for information regarding compliance with Federal and State regulations.
• Create, customize and develop Plan Documents for clients in response to company specific guidelines.
• Customize and create Business Proposals for prospective clients.
City of El Paso El Paso, TX 2006 – 2008
Senior Human Resources Analyst –
• Counsel and respond to requests from employees and supervisors on interpretation of policies and procedures (6,000 + employees).
• Consult with directors or subject matter experts to review, revise, and create written examinations for testing of eligible applicants.
• Conduct evaluation of applications and resumes for relevance of education and experience.
• Responsible for meeting with department heads regarding advertising and recruitment of personnel.
• Participate in the administration of written, oral, practical, assessment center, and physical agility tests.
• Compile data for statistical analysis, including the preparation of graphs, charts and diagrams for final decision making.
• Responsible for evaluating departmental staffing needs and providing timelines, process management, and goal support.
• Prepare complex comprehensive documents on compensation analysis, classification studies, statistical analysis, test analysis, and recommendations.
• Assisted in developing a Human Resources Inter-Departmental Policies and Procedures Manual.
• Participate in Civil Service Commission on documented appeals.
Gilsbar, Inc. Covington, LA.
Consultant 2004 - 2006
Administration Supervisor 1998 - 2004
• Manage and supervise up to twenty (20) full-time employees in the areas of Self-Funded medical Administration, COBRA, HIPAA, and Section 125 (TravisFlex).
• Responsible for implementation of new business including coordination of employee data, interpretation of Plan Documents, production of ID cards, plan benefit questions, claims questions, etc.
• Served as the Subject Matter Expert (SME) and ensured program compliance with HIPAA, COBRA, FMLA, ADA, USERRA, Section 125 and other state and federal laws.
• Responsible for meeting with potential clients as well as current clients, including owners, presidents, and HR personnel.
• Responsible for ensuring clients are in compliance with IRS guidelines regarding COBRA, HIPAA, and Section 125 Federal Regulations, including research and decision making.
• Developed a “Section-125” Product to market to prospective clients.
• Served as Project Leader for buy-out of local Third Party Administrator (TPA), including all aspects of work integration and client transfers.
• Responsible for the promotion and sales of Section 125 Administration including sales proposals, site visits, and employee enrollment meetings.
• Researched, developed, and implemented an automated flex claims process which interfaced from the medical claims system directly into the Section 125 claims system through the use of Project Management, resulting in a cost savings of over $20,000 annually.
• Increased effectiveness of COBRA department by developing and automating standard processes which produced a time savings of 78 employee hours per month totaling a savings of over $12,000 annually.
Lakeview Village Retirement Community, Lenexa, KS 1996 – 1998
Human Resources Coordinator
• Responsible for recruitment of new employees (i.e. advertising, marketing, interviewing, etc.)
• Conducted background investigations on all applicants.
• Investigated employee misconduct in relation to internal policies and procedures.
• Maintain all personnel and benefit records for employees ensuring that all documents are accurate.
• Manage and process payroll for up to 250 employees in compliance with Federal Wage and Hour Laws.
• Administer all benefits including, but not limited to: Worker’s Compensation, Cafeteria Plan, Tax Deferred Retirement Plan, Insurance, and FMLA.
• Directed and implemented the conversion of a Time & Attendance System.
• Developed a Human Resources manual with step by step instructions and examples for the position of Human Resources Coordinator.
• Researched and Developed the New Employee Orientation Program.
Memorial Hospital at Gulfport, Gulfport, MS 1987 - 1995
Payroll Specialist
• Managed and processed payroll single-handedly for up to 1,700 hospital employees.
• Directed and implemented conversion of payroll system from manual to automated (API).
• Coordinated re-write of computer program to accommodate benefits package.
• Implemented Section 125 and new benefits for employees including employee training.
• Coordinated with Human Resources Director to bring payroll policies and procedures in compliance with federal and state laws and regulations.
• Audited various hospital departments to ensure proper implementation of compensation policies and procedures.
• Presented a seminar to a local bank regarding the efficacy of the API system for their consideration.
• Participated as representative of the employee body on Hay Group Compensation Task Force.
• Named Employee of the Month for January, 1995.
EDUCATION:
Bachelor of Arts degree in Management and Human Relations
MidAmerica Nazarene Univesity, Olathe, KS 1998
Associate of Arts
Mississippi Gulf Coast Community College, Gulfport, MS 19
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