Customer Service Sales

Elizabeth N.

E-mail: *******@*****.***

Objective Detail oriented individual searching for challenging position in Business Management field.

Education (detailed information available upon request)

Bachelor Degree in Business Management GPA 3.3

Associate Degree in International Business GPA 3.5

Skills Technical: Proficient in Word Excel, Microsoft, Word, Power Point, Outlook, Needles (personal injury software), PC Law

Programming Language: Visual Basic

Other Skills: Fluent Polish, basic knowledge of Russian, Ukrainian and German

Work Experience (detailed information available upon request)

October 2007- present , NJ

Paralegal. Prepare and submit legal documents, draft pleadings and motions. Handle all parts of the discovery, including response to interrogatories, request for admissions, and request for production of documents. Daily phone calls with clients, insurance adjusters and attorneys. Interview and process all potential personal injury clients. Work closely with insurance companies to ensure speedy settlements. Prepare settlement packages and releases. Review file transferred from pre-suit legal assistants.

July 2006 – September 2007 Law Office, NJ

Legal Assistant/Secretary. Prepared and proofread legal and administrative documents. Organized, indexes, and filed legal and administrative documents. Reviewed and processed mail for legal staff, and maintained and updated calendars of events. Answered the phone providing general information or routing calls as appropriate. Coordinated travel arrangements for legal staff and prepared or processed related paperwork and filed as required. Assisted in organizing trial and hearing materials. Assisted in arranging interviews, and court appearances. Checked citations of statutes, case notes, and legal references. Transcribed legal and technical dictation and record hearings activities.

December 2005 - July 2006 French Connection Paramus, NJ

Sales Associate. Ensured that each customer receives outstanding service by providing a friendly environment, which included greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Maintained an awareness of all promotions and advertisements. Assisted in floor moves, merchandising, display maintenance, and housekeeping. Assisted in processing and replenishing merchandise and monitoring floor stock. Helping customers with locating merchandise. Communicated customer requests to management. Assisted in completing price changes within the department. Participated in year-end inventory and cycle counts. Assisted in ringing up sales at registers and/or bagging merchandise. Any other tasks as assigned from time to time by any manager.

July 2004 – December 2005 Accounting Office, NJ

Legal Assistant. Prepared Bank Reconciliations. Assisted on accounting matters to administrative, supervisory, or technical staff. Communicated with vendors or customers via telephone inquiries. Organized, indexes, and filed legal and administrative documents. Prepared and proofreads legal and administrative documents.

References Available upon request.

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