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Customer Service Management

Location:
Burtonsville, MD, 20866
Salary:
17.00 +
Posted:
August 26, 2011

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Resume:

HANIF ABDUL-HAKEEM

**** ********* **** ***. **

Burtonsville, MD 20866

*********@*****.***

301-***-****

OBJECTIVE: To utilize and expand my abilities in a changeling position offering opportunity for professional growth.

QUALIFICATIONS: Office Management Computer Literate

Purchasing and Ordering Mechanical Drawing

Inventory Control Chief Cook/ Baker

Professional experience

2/2007-Present Mom’s Organic Market, College Park, MD

Produce Associate/ Food Demonstrator

Culled, prepared and displayed fresh fruits and vegetables.

Trained in all aspects of organic foods.

Actively employed, and served a variety of gourmet dishes.

Exceeded in customer service.

2/2000-1/2007 Seafarers International Union, Norfolk, VA

Chief Steward/Chief Cook

Position included management and the supervision of staff, purchasing and ordering, and maintaining daily legers. Excelled in meal planning and food preparation. Duties were performed internationally.

10/1997-2/2000 Newport News Shipbuilders, Newport News, VA

Pipefitter Apprentice

Outstanding in pipefitting, installation and repair of piping systems.

1/1991-10/1997 Seafarers International Union, Norfolk, VA

Chief Steward/Chief Cook

Successful at management, inventory control, and logistics of a marine vessel. Experienced in baking and providing exotic cuisine.

1/90-12/90 Systems Engineering International, Virginia Beach, VA

Logistic Specialist

Executed the ordering and purchasing of computer parts and network systems. Sustained a proficient one man department.

3/89-1/90 Sykes Construction, Chesapeake, VA

Carpenter’s Assistant

Specialized in the construction of new townhouses and apartments. Duites included installation of walls, joist,framing, and roofing systems.

2/84- 2/89 Massachusetts DMV, Boston, MA

Performed law enforcement duties involving motor vehicles.

Conducted reconstruction of fatal accidents.

EDUCATION:

2/2009 Premier Food Safety

College Park, MD

Successfully completed the standards set forth by the National Restaurant Association Educational Foundation for ServSafe and Food Protection Management.

Certificate awarded

10/97- 2/2000 Newport News Shipbuilders Apprentice School

Newport News, VA

Trade School

1/97- 8/97 The Paul Hall Center for Maritime Training and Education

Piney Point, MD

Certified Chief Cook

Awarded certificate of completion

1/93- 6/93 Tidewater Community College

Virginia Beach, Virginia

Drafting and Design

Awarded certificate of completion

3/84-8/84 Massachusetts State Police Academy

Framingham, Massachusetts

Police Training

Awarded certificate of completion

PERSONAL DATA/ SECIAL INTERESTS: Reading, international traveling, nutrition, culinary arts, health and environment.

REFERENCES: Available upon request.



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