JENNIFER N. HEWITT
Kyle, TX. *8640
**********@*****.***
Objective: To utilize the skills and knowledge I have acquired to further my career while maintaining a progressive, safe working environment for my fellow employees and myself.
Skills/ Abilities:
• Knowledge of the dynamics of the sales and merchandising of retail apparel
• Provide superior customer service in a direct to client sales environment
• Ability to work independently on multiple task situations
• Strong reporting and sales analysis skills and excellent problem solving ability.
• Detailed oriented, very organized, reliable, energetic, hardworking and recognized for handling additional responsibilities.
• Proficient in Microsoft Word, Excel, Power Point, i-DVD and Mac computers
• Excellent customer service skills
• Cash flow management
• Proficient in business development and strategic planning
• Excellent communications skills and management skills
• The ability to supervise and direct others
• Adaptable and self-motivated in a fast moving environment
Education:
University of Texas at Austin (May 2010)
Bachelor of Natural Science, Textiles and Apparel
• Major: Retail Merchandising
• Certificate of Business Foundations
Experience:
Visual Manager/ Co-manager –A’gaci, Austin, TX (August 2010- Present)
Maintaining the highest sales productivity in the store. Running the store to company standards when Store Manager is not present. Controlled operational procedures: opening and closing, handling cash flow, preparing profit reports and payroll. Assisted on preparing reports on product marketability, daily figures, and yearly sales. Planned and implemented creative floor and window displays from innovative visual techniques while following the merchandising standards. Demonstration of high customer service and recognition of leadership above others. Dealt with customer complaints in a reasonable manner with a positive attitude while keeping company priorities in mind. Handled the tasks of recruiting and training new employees.
Internship –University of Texas Golf Club, Austin, TX (August 2009- December 2009)
Assisted buyer in merchandising responsibilities, designed displays based on seasons and themes, signage and tag merchandise, analyzed inventory reports, managed stock levels, and placed special orders for customers. Responsible for updating daily reports, budget and cash flow management, and financial and strategic planning. Increased business through networking and building new customer relationships
Advertiser –Exodus Sports Bar, Austin, TX (May 2005- January 2006)
Advertised promotions and special events. Built and maintained good relationships with customers to ensure that all their needs were met. Provided good customer service. Achieved sales targets by adopting innovative sales techniques. Handled the cash flow.
Sales Associate/Merchandiser –Austin- Bergstrom International Airport, Austin, TX (January 2005- May 2005)
Maintain visual presentation throughout the store, up sell of merchandise, customer service, re-stocked merchandise from warehouse, took inventory. Responsible for arranging store displays of feature merchandise and dressing store windows. Responsible for opening and closing duties, which included counted register tills and sales. Accountable for excellent customer relations.
Sales Representative/Brand Model –Abercrombie Kids, Austin, TX (December 04 - February 05)
Fashion the image of the brand through personal style, provide customer service and maintain visual presentation standards. Update floor sets through lighting, placement, and folding. Gain knowledge of detail, multi-tasking, visual displays and product placement.