Available
Resume:
Ural V. Willis
Sacramento, CA 95835
916-***-**** cell #
916-***-**** – msg.
JOB OBJECTIVE:
Seeking employment in a customer service environment where I will be able to utilize my previous years of experience as an Expediter Clerk, Material Planner, Inventory Control Coordinator, and Productions Control Planner with the expectation of growth and development within the company.
SKILLS:
Customer Service, Help Desk Technician, Material Planner/MRP, Shipping & Receiving, Buyer/Planner, Production Planning, Inventory Control, Purchasing Expeditor
EXPERIENCE:
TASQ, Roseville, California
Job Title: Inventory Control Clerk 08/06 to Present
Perform all administrative tasks involved in the shipping, receiving, storing and distribution of materials and product parts and supplies.
Coordinates and facilitates serialized and non-serialized material requests in a timely manner to insure that the customer expectations are met.
Cycle counting, parts monitoring, maintaining inventory reports, fulfilling deployment orders, restocking inventory shelves to proper levels, receive incoming products, data entry, report generation and reconciliation.
Maintain accurate weights and shipping charges for final shipment of goods.
Prepares and maintains records of merchandise shipped and creates purchase orders.
Perform standard warehouse housekeeping practices and other duties and projects as assigned by the management team
Facilitate timely communication of problems with the ability to resolve via telephone and/or e-mail with both internal and external customers.
Skyes, Roseville, California
Job Title: Call Center Agent / Promoted to Help Desk Technician 12/04 to 05/06
Call Center Agent for product support for spare parts division
Input order requests and track shipping inquiries
Knowledge of HP/Compaq products and all associated accessories, peripherals, software, and media
Communicate technical information verbally and in writing through documents, manuals and mechanical diagrams
Demonstrated knowledge of different kinds of PC communications protocols
Demonstrated ability to apply systematic troubleshooting skills and methodologies to a wide variety of problems
Demonstrated ability to identify and research complex technical/mechanical problems and recommend solutions
Knowledge of current and past HP/Compaq products, systems and platforms
Demonstrated ability to exercise sound judgment of this account and the Customer Support Technician’s responsibilities
Various Temporary Agencies - Sacramento, California
Manual labor assignments, material handling 09/98 to 06/04
Inventory stocking
Siemens Transportation, Sacramento
Tracking past due purchase orders
Compiling reports on status of inventory
G&L Cutting and Die, San Jose, California
Job Title: Buyer 12/97 to 02/98
Sole purchasing agent for company
Purchase and buy all die and cutting materials through the sales force requirements
Phase-Metrics, Fremont, California
Job Title: Material Planner 11/96 to 08/97
Plan material requirements using MRP Apices Software to insure material purchased on time
Maintain and monitor company inventory levels
Coordinate material low levels and identify true and critical shortages
Micronics Inc., Fremont, California
Job Title: Sr. Production Planner 08/96 to 11/96
Maintain Master Production Schedule, upkeep production availability backlog report schedule is followed
Generated reports using Hip’s Ask Man-Man system
Create and track production schedules using Excel spreadsheets
S.C.I. Inc, San Jose, California
Job Title: Material Planner 01/94 to 08/96
Ensuring material requirements met on time
Implement ECO changes in B.O.M.
Communicate with purchasing department regarding late material
Mfg. concerns regarding turnkey operation and J.I.T. program
Versatec /Xerox Inc, San Jose, California
Job Title: Inventory/Production Planner 02/76 to 08/93
My responsibilities included planning and scheduling work and materials for the Manufacturing Dept.
Perform periodic audits of materials and insuring inventory levels are accurate
Monitor cycle counts and reconcile all errors
Maintain communication with Purchasing regarding shipping requirements
Additional Comments: Seventeen plus years experience in the production/planning/material/inventory control/purchasing environment. Comfortable in the PC environment as well as Mac Experienced in Word and Excel
REFERENCES:
Shelley Borca – Sykes – Manager
Leo Jeffers, Accountant & Consultant
Jeff Woodman, Materials Manager
916-***-**** ext. 141
Contact this candidate