Technician Sales

*** ********* ******, ******** **, *****

Home 718-***-**** Mobile 718-***-****

Email: *********@*****.***

Michael D. Murphy Jr.

Education Universal Technical Institute: Automotive Service Technician

Ford Accelerated Credential Training

Experience 1/06-Present Avis Budget Group Newark, NJ

Automotive Service Technician, Level B

• Automotive Engine Service including repair, replacement, and rebuilding.

• High profile client contact, including superior project negotiation skills.

• Responsible for diagnostic evaluation of various automotive systems.

• Responsible for troubleshooting electrical systems utilizing

various diagrams and schematics.

2/05-12/05 Jiffy Lube Paoli, PA

Lower and Upper Bay Technician

• Performed oil changes.

• High profile client contact.

• Assisted management with retail sales of products.

02/03-02/04 Jiffy Lube New York, NY

Lower and Upper Bay Technician

• Performed oil changes.

• High profile client contact.

• Assisted management with retail sales of products.

Skills Extensive knowledge of Engine Services including repair & rebuilding

Extensive knowledge of Ford Accelerated Credential Training Program

Extensive knowledge of Automatic Transmissions repair & replacement

Extensive knowledge of advanced electronic diagnostic systems & services

Extensive knowledge of Ford Systems 1 thru 5

Extensive knowledge of Power Trains, Climate Control, and Ignition systems

Extensive knowledge of professional service writing

Excellent interpersonal skills, including professionalism, and Team Building

Excellent communication skills, including Dealership Simulation

Certifications All Data Automotive Information Specialist, EPA 609 Certified, DMV Inspector,3ASE

References Upon Request

Contact this candidate