Customer Service Manager

Raven Tippens

************@*****.***

***** **** *** **. #***

Euless Tx, 76040

214-***-**** (C

Objective:

To grow with a company in which I can expand my skills in leadership, creativity, customer service, and teamwork. To show to others in a company my ability to resolve and complete any task desired, as well as to help design a career path of my choice for the future.

Experience:

Company: American Airlines

Title: Switchboard/ Admin. Office

Duties:

- Answer The Phones

- Listen and Help Customers Too The Right Department

- Transfer Calls

- Look up Information of Employees , Other AA Facilities, and any other information needed by Caller

- Complete projects given to me by my manager on Microsoft Office and QuickBooks

Phone: 817-***-**** Supervisor: Russell Hawkins

Dates Employed: August, 2011- Present

Company: Centralized Showing Services

Title: Call Center Agent

Duties:

- Outbound calls

- Speaking with customers about setting appointments to show homes

- Customer service

Phone: 817-***-****; Supervisor: Jennifer

Dates Employed: May, 2011 - August, 2011

Company: Muy Brands, LLC. Long John Silvers

Title: Team Member/Cashier

Duties:

- Take customers orders

- Prepare, dish, and serve food

- Work cash register

- Handle money

- Clean facility

Phone: 817-***-****; Supervisor: Rickey Jones

Dates Employed: April, 2010 - August, 2011

Company: International House of Pancakes

Title: Waitress/Hostess

Duties:

- Greet and seat customers

- Take orders

- Serve food

- Make sure customer is satisfied

- Handle cash

- Customer service

Phone: 817-***-****; Supervisor: Lisa Williams

Dates Employed: N/A

Education:

High school:.

Keys High School 1100 Raider Dr. Euless, 76040 TX - Diploma

References:

Yazmine Williams, Networks: TCC, Call Center Agent (CSS) 469-***-****(C

Karla Turner, Networks: Child Care Manager 817-***-****(C

Maggie Shafer, Networks: H&R Block, TCC 817-***-****

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