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Customer Service Human Resources

Clemmons, NC
August 29, 2012

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**** ******** *****, **********, ** 27410

CELL: 336-***-**** EMAIL:


I am seeking a Recruiting Assistant position at Collabera that utilizes my communication, analytical, and leadership skills, and strong work ethic in an organized and successful business environment in Cary, NC.


North Carolina State University, Raleigh, NC 2008-2012

Bachelor’s Degree

Major: Business Administration, Concentration: Human Resources May 12, 2012

Minor: Spanish GPA: 3.23/4.00

Study Abroad: Madrid, Spain, Exploring language and culture of the country 2008

Courses Related to Business Administration:

Business Ethics Training and Development Staffing/Recruiting

Finance Compensation: Pay Systems Accounting


• Skilled with Microsoft Word, Excel, Access, Outlook and PowerPoint

• Intermediate skills in Spanish

• Excellent written and oral communication

• Detail-oriented, critical thinking

• Well organized


BB&T, Winston Salem, NC Summer 2011

Human Resources, Sales and Service Training Intern

• Participated in a training and development project with BB&T’s Curriculum Design and Development team to obtain information about potential performance gaps that Financial Center Leaders of BB&T branches may face in their environment

• Contributed to a potential training class for BB&T employees to compile ideas for improving sales and service efforts through betterment of BB&T incentives, skills and resources

• Developed leadership and communication skills by creating awareness through presentations to executive leaders and business partners about BB&T’s Scholarship and Internship Program

Hollister, Raleigh, NC 2010-2011

Sales Associate

• Contributed to Hollister’ success by providing outstanding customer service

• Helped consumers with general promotions in store and store products

Packbackers Student Bookstore, Raleigh, NC 2009-2010

Sales Associate

• Processed orders, checked deliveries, operated cashier and restocked shelves

• Gathered feedback from customers about ways to improve services


Center for Student Leadership, Ethics, and Public Service at NC State University 2010-2011

• Community Outreach Committee

o Serve, educate and unite NC State community with surrounding community through collaborative efforts to promote continuous leadership development and public engagement

Peer Mentor Program 2009-2010

• Serve as peer support to mentees and help to ease their transition from high school to college


The Society of Human Resource Management at NC State University

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