Summary of Qualifications
Strong Generalist skill set managing multiple HR functions.
Full-cycle recruitment to include active and passive candidates,
Manpower Planning and Workforce Development, Acquisition and Lay-Off
Knowledge of Labor and Employment Laws and Employee Relations.
Benefits Administration, Workman's Comp, FMLA, OSHA, Enforcement of Safety
Experienced with Microsoft Suite, Visio, Cognos and HRIS systems including
PeopleSoft. SharePoint, SAP and AIM, eRecruit and Taleo-Background checks
using NORRED, Work#, Student Clearing House-Assessments such as Achiever
Professional Employment History
Personal Development 8/2010
Contract HR Analyst, driving qualified candidate pool for hourly sales and
warehouse positions through sourcing and screening
Contract Recruiter, sourcing, interviewing, background checks, assessments
and on-boarding of clinical and executive candidates.
Contract scheduler in distribution, running and creating reports in SAP and
Adjunct instructor providing curriculum development and instruction in
higher education environment.
Operations Manager /Resource Manager
6/2008 to 8/2010
State of Indiana, Office of Medicaid Policy and Planning, Indianapolis
Operations Manager Medical Review Team
6/2009 to 8/2010
Implemented system conversions, identified key metrics and reports and
provided data analysis.
Workforce Management, performance reviews, progressive discipline, employee
relations, career development, employment policy interpretation, employee
investigation and maintained retention reporting and action analysis and
Resource Manager 6/2008 to
Full-cycle recruitment of professional IT, policy, clinical, executive and
Restructured and restored compliance within the division through policy
updates and enforcement, re-class of positions, prepared and updated job
descriptions, analyzed high turn-over rate and defined processes and
procedures to correct the problems.
Manpower planning, open enrollment, orientation, employee relations, FMLA
and Workman's Comp filings,
Sr. Human Resource Generalist
6/2007 to 6/2008
Benicorp Insurance Company, Indianapolis IN
Provided HR Generalist, recruitment, sourcing, interview, orientation,
conflict resolution, employee relations, training and coached staff
members, benefits assistance-open enrollment, company communications and
functions, adjust payroll exceptions in ADP.
Project Coordinator 9/2005
Eli Lilly Pharmaceuticals/ Kelly Services Indianapolis, IN
Created reports, metrics and presentations, general administrative
Managed department travel, administrative budgets, created purchase orders,
contract request and communicated policy updates.
Team Lead Virtual AA & Tech Support Call Center
6/2002 to 10/2004
IBM/Spherion, Indianapolis, IN
Provided desk side technical support, created metrics to measure department
performance and customer satisfaction.
Daily supervision of staff, conflict resolution, discipline, and action
plans, work related investigations, orientation, on-boarding and off-
boarding and performance reviews. Created and maintained schedules for
more than 100 call center employees,
HR Generalist 1995-
Lau Industries and Von Duprin, through Manpower Services, Indianapolis IN
Provided HR Generalist services in Union and Non-Union Manufacturing
Supported Workman's comp through third party, administered write ups and
discipline-point system, employee relations, maintained employee files, set
up testing, enforced OSHA and Safety Regulations, assisted with payroll and
time clock exceptions
Educations: B.A., Human Resource Management, Marion College,