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Manager Customer Service

Location:
Arlington, TX, 76001
Salary:
40,000
Posted:
July 28, 2012

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Resume:

Jane du Toit

817-***-****

***********@*****.***

Objective

I am an experienced administrative professional with exceptional skills in planning, estimating, purchasing and administering all types of projects, including but not limited to accounting, printing, point of purchase, direct mail and marketing projects from start to fulfillment. I focus on cost savings and process improvements that improve efficiency, profitability and customer relations. I am seeking a position that will utilize my experience and offer opportunities to learn new skill.

Skills & Experience

Microsoft Word Microsoft Excel Purchasing Oil & Gas Accounting

Customer Relations Internet Research Accounting Public Relations

Contract Experience Office Management Marketing Data Libraries

Printing Paper Selections Retouching Vendor Management

Press Checks Proofing Editing Direct Mail Projects

Scheduling File Management Correspondence Environmental Planning

Forms Management Distribution Bindery Advertising Design

Work History

Business Owner

05/2011to present Jane’s Jewels Southwest Region

Stocked and managed a wholesale and retail business through marketing vintage sterling and designer costume jewelry.Set up a booth at market venues to sell and buy jewelry. Designed all marketing materials and promoted business on Internet. I successfully turned a hobby into a profitable business.

Executive Administrative Assistant to Chief Financial Officer

05/2008 – 5/2011 Box Management Services LLC Dallas, TX

Assistant to company’s CFO as required in all Railroad Commission (RCC) filings, oil & gas operations management,

office management, procurement, research for new business proposals as well as research on legal and contractual agreements for national and international business. I assisted in legislative and public relations on environmental issues. I designed and produced presentations materials for national and international projects in the cement, oil & gas industry including ads, brochures and web site updates. I was responsible for maintaining a data file library, financial reports and print and video file libraries.

Print Production Manager

02/2007 – 04/2008 Contract Assignments Dallas/Houston/Austin

Hired by advertising agencies, direct mail companies and corporations to assist with the print production. I provided project scopes, schedules, specifications, vendor research, paper selections, estimates, purchase orders, press checks and fulfillment finishing.

Print Production - Customer Service Representative

07/2006 - 01/2007 The Graphics Group Dallas, TX

Senior Print Production Manager - Bank of America Direct Mail Business

10/2005 - 2/2006 Javelin Direct/Rapp Collins (Omnicom Companies) Irving, TX

Prtint Production Manager

2/2004 - 6/2005 Allied Marketing Group Dallas, TX

Print Production Manager Contractor

1/2002 - 2/2004 Assignments Multiple Companies Dallas, Austin, TX

Senior Print Production Manager –Advertising Agency

9/1999 - 1/2002 Publicis Mid-America Dallas, TX

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Print Production Manager

10/1998 - 8/1999 Advertising Assignments Dallas/Fort Worth/Austin TX

Print Production Manager – Advertising Agency

4/1997 - 9/1998 Pierce, Deditus & Galyean Arlington,TX

Print Production Manager – Advertising Agency

1/1992 - 3/1997 Hammerman & Morse Chicago, IL

EDUCATION:

Currently working on C.P.M. Certification (Certified Purchasing Manager)

University of Dallas US-TX-Dallas -Graphics Arts Major

Eastfield Community College US-TX-Dallas - Associate Degree

AFFILIATIONS:

2008-2010 ISM (Institute for Supply Management) Past Board Member Marketing Committee-PR Chair

2002-2008 Boy Scout of America, Badge Counselor

1987-1990 Chicago Print Producers Member

1983-1987Austin Advertising Federation - Officer of the Board, four years, finished as Presiden



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