Communications Operator Resume

Location:

Posted:

March 02, 2009

Brenda Horn

New York, N. Y. 10037

E-mail: **********@***.***

EMPLOYMENT

The Waldorf=Astoria Hotel, New York, NY

Telecommunications Supervisor

1990 - 2008

.Direct and manage daily operations of the telecommunications department staff of 30

.Handle all days off, holidays off, and all vacation request and scheduling

.Execute and maintain a departmental budget on a weekly basis.

.Process department employee payroll

.Departmental Safety and Security Coordinator managing all emergency calls

.Office Supervisor of departmental administrative supplies

.Coordinate on-site repairs with telecommunication technicians

.Operate various computer based and telecom systems including Meridian, On Q, and Homisco Call Counting

.Handle all emergency calls for the property

EDUCATION

TC I Technical Career Institute, New York, NY

Telecommunications course for enhancing job-related skills

Bronx Community College, Bronx, NY

Associates Degree obtained in Business Administration and Computer Science

SKILLS AND INTERESTS

Type 60 wpm, Microsoft Word, Excel, Power Point and Timesaver payroll program, Excellent organizational, managerial,

oral and written communications skills. Interests include active member of Pilgrim Cathedral Church, New York, NY and

volunteering with the elderly at St Luke's Senior Center and Pilgrim Cathedral. Hobbies include cooking, reading and technology