Customer Service Project Manager

Jesse Baker

**** *. **** *** **., Apt. ***, Arlington, TX 76013 817-***-**** ************@*****.***

Objective Seeking a position in the Arlington area in maintenance management to use my skills/knowledge and experiences meet organizational goals and objectives.

Experience Director of Maintenance

April 2010 to Current - Fort Worth Center of Rehabilitation, Fort Worth TX

Worked closely with architects, construction superintendent, and DADS during start up phase of this brand new gold certified LEED facility

Training and operation of Trane Tracer Summit automation controls for state of the art HVAC system including troubleshooting and repairs of ERV, outside air, and water cooled heat pump units

Implementation of web based preventative maintenance program

Maintenance Supervisor

July 2005 to March 2010 - Lakewood Village Retirement, Fort Worth TX

Project manager for numerous jobs of various sizes and scopes including remodeling renovations for Independent Living, Assisted Living, and Health Care Centers.

Assisted EVS Director with major projects and repairs including roofing, flooring, wellness center, and water feature/landscaping projects

Supervision of maintenance staff for daily operations, web based work order system, monthly budget/spend-down, capitol expenditures, compliance with state life safety codes, repairs of commercial kitchen equipment, and delivering outstanding customer service

Sub-Contractor

July 2003 to July 2005 - D & C Remodeling, Fort Worth TX

All phases of residential repairs including remodeling, painting, make readies, construction, electrical, plumbing, HVAC service & installation, appliance repairs, and customer service

Lead Maintenance Technician

June 2001 to October 2004 - Sterling Personnel, Dallas TX

Worked at many different apartment complexes for various lengths of time as needed

Duties included HVAC repairs, plumbing, electrical, on call emergency response, roof repairs, etc.

Education High School Equivalency 1993

Ferris State University - Refrigerant Transition and Recovery Certification 1996

Certified Member of the ACCA 1996

Swimming Pool Operators License 2005

MURF Systems : Buddy to Boss Program - The Path to Leadership Competence Silverchair Learning Systems Certifications 2007 - 2010 :

HIPPA Security Rule Component

Hazard Communication

Back Injury Prevention

Electrical Safety

Infection Control

Corporate Compliance

Customer Service

Preventing Infectious Disease

Bloodborne Pathogens

Emergency Preparedness in Long-term Care

Preventing Sexual Harassment

Preventing Slips, Trips, and Falls

Fire Safety for Workers in Long-term Care

Preventing, Recognizing, and Reporting Resident Abuse

Residents Rights

References References are available on request.

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