jessi resume

Jessica Sosa E-mail: *******@*****.***

** ******** ***** ******* *****: 973-***-****

Belleville, NJ 07109 Secondary Phone: 201-***-****

OBJECTIVE To obtain a position where I can use my knowledge and strengths to help others achieve goals as well as myself.

EDUCATION

June 2000 ESSEX COUNTY COLLEGE Newark, NJ

Graduate Associates in Business Administration

EXPERIENCE

2005- to present Hoffman La Roche

Sales Associate/ cashier

Assisted customer in the purchasing of merchandise.

Planned and performed product demonstrations.

Worked as a cashier in a retail store.

Record orders accurately.

2004-2005 H&R BLOCK, Belleville, NJ

Tax Associate

Schedule appointments and maintained

accurate up-to-date confidential client files.

Prepare income tax.

2003-2004 ALLSTATE INSURANCE COMPANY, Caldwell, NJ

Customer Service/Office clerk.

Assisted with general clerical functions.

Maintained a high level of customer service.

Assisted customers by phone, e-mail and fax regarding their inquiries.

Sent letters and invoices to customers.

Experience in doing business typing including memorandums

and business letters.

Responsible for sorting and delivering mail.

Maintained files updated.

2002-2003 ARMANTI FINANCIAL SERVICES, Bloomfield, NJ

Collector/Customer Service

Responsible for billing and collecting payments.

Provide telephone support and resolved billing problems for the collection department,

Retrieve and file, records accurately.

Provide excellent customer service.

Performed administrative support functions to the collection department.

Help to achieved the collector department deadlines and goals.

SKILLS Windows, Microsoft Word, Excel, Microsoft Works, Outlook, Internet Research, Bilingual (English-Spanish).

REFERENCES Available upon request.

Contact this candidate