Customer Service Administrative Assistant
Resume:
Hailey Colello
Houston, TX 77082
ACS XEROX COMPANY Sept 2011 - Present
Contact: Angelicia Perry 713-***-****
Customer Service Representative
Perform requested modifications to customer accounts
Sell upgrades to customer plans
Provide troubleshooting services for customers
Accept payments and post to customers account
FALLAS PAREDES Sept 2009 - Aug 2010
Contact: Barbara Lopez 281-***-****
Customer Service / Cashier
Resolve customer complaints
Satisfy customer requests
Perform stock availability checks
Order merchandise to replenish stock
Execute courteous and efficient cashier duties
Administer returns,exchanges,and layaways
Balance cash drawers and document results
Reason for leaving- Store went out of buisness
HOUSTON RECREATION Jun 2008 - Sept 2008
Main Office 713-***-****
Lifeguard
Test, measure and apply chemicals to pools before opening
Document changes in chlorine balances
CPR Certified
Monitor swimmers
Make sure breaks are taken at a timely manner
Reason for leaving - End of Season
AMC STUDIO 30 Mar 2007 - Jun 2008
Main Office 713-***-****
Customer Service / Box Office
Process customer orders
Enter data into system
Print and distribute tickets
Sell Advance Tickets over the phone
Resolve customer questions and concerns
Reason for leaving- Desire to pursue further education
EDUCATION
Ultimate Medical Academy – Medical Administrative Assistant
High School Diploma from the United Christian Academy
REFERENCES
Norma Schiller Teacher 713-***-****
Nancy Torres Manager 850-***-****
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