Customer Service Medical

Samantha Scott

***** ******** ***** **, ****, T X 77449

281-***-****| *************@*****.***

Career Objective

Seeking the position of a Front Desk Receptionist, that will enable me to utilize my professional experience and skills toward the development of the organization.

Summary Of Qualifications

Perform general secretarial duties, including – scheduling meetings, appointment, faxing and mailing.

Register patients, verify and update necessary information

Attended phone calls and assisted callers to the proper department

Organized appointments between employees and clients

Skilled in handling administrative and clerical task

Organizational, Interpersonal and Customer service skills

Tolerant and flexible to different situations.

Perform Skills of computerized procedures and the data entry procedures.

Proficient in computer office package, MS word, MS access, MS excel, MS outlook

Type- 35 WPM

Possess excellent listening and responding skills.

Strong Knowledge of medical terminology and clinical procedure

Experience

A&R Healthcare Services Houston, TX 12/2011-06/2012

Caregiver/ Receptionist

-Protected and promoted resident rights and assisted the person to maintain independence

- Obtained specimen, weight and vital signs

- Provided nursing care in accordance with resident care policies and procedures

- Provided patient transportation to doctor appointments

Speck D.D.S Houston Heights, TX 06/2011- 12/2011

Dental Assistant/ Receptionist

-Conduct primary diagnosis of the patients to identify their aliments. Fill in the medical diagnosis chart and forward it to the head dentist before sending the patient

- Provide the dentist with the tools, equipments or medicines, as required, while he is treating the patient

- Perform clerical work for managing the patients at the clinic by receiving fees, maintaining records, fixing up appointments

Health Help/ Humana Insurance LLC Katy, TX 07/2009- 06/2011

Customer Service Representative

- Kept medical records for health centers

-Responsible for maintaining accurate and updated records for patients health status

- File documents and provide unique identification code to each patients case

- Record data pertaining to the personal information, health status, treatments, health expenses, insurance and other important details

- Preauthorize Radiology Procedures

- Maintain confidentiality of the patient's medical data. Check for valid information before extending information

- Responsible for handling incoming calls and responding to queries and requests from customers

-Knowledge of medical terminology and customer services.

Education

2010 Remington College Houston, TX

Dental Assistant Diploma, President’s List

References

Available upon request.

Contact this candidate