Keith J. Raymond
*** ******** ***** **. 561-***-****
Royal Palm Beach, Fl. 33411 ********@****.***
EDUCATION
Bachelors of Arts, International Finance
Florida State University, 1990-1994 May 1994
Pi Kappa Alpha Fraternity, Seminole Futures Board Member,
Scalp Hunters Alumni Leadership Org Member. 1990 - 1994
EMPLOYMENT OVERVIEW
Banking Industry Experience
Regional Executive, S.V.P.
Colonial Bank, Palm Beach/Treasure Coast November 2003 - July 2009
• Lead the management and performance of all retail branch operations, Business Banking loan officers, Private Bankers and Treasury Management officers for the Palm Beach/Treasure Coast markets.
• Manage a portfolio of over $137MM in small business and middle market credit
• Introduced a sales platform to the South Florida region, designing, developing and tracking sales performance for the entire retail bank.
• Developed individual and team incentive plans to enhance behaviors and sales performance throughout the 29 branch regions for over 36 different job types and 231 sales and service associates.
• Created an operating budget capable of achieving revenue and margin/cost of funds goals for the region, hiring Business Bankers, Treasury officers and sales and service leaders.
• To date, the Palm Beach/Treasure Coast region has increased Non-interest Income by 59%, Total Deposits by 53% and Cross Sell Ratios by 26% year over year ’08-’09.
Market President, S.V.P.
BankUnited, Palm Beach/Treasure Coast & Northern Broward January 2000 - November 2003
• Created and developed a retail branch network capable of staffing 18 branches from Northern Broward County to the Treasure Coast.
• Managed and developed a sales and service retail branch incentive plan to roll out to all associates.
• Incorporated a commercial sales culture into a savings and loan branch environment.
• Created an operating budget capable of achieving revenue as well as margin/cost of funds goals for the region.
• Hired sales and service leaders as well as developed existing associates to achieve established goals. My staffing complement was 121 associates to include, Branch Managers, Loan Officers, Customer Sales Officers, Residential Lenders, Business Bankers, Treasury Management officers and Private Bankers.
Regional Sales Manager, V.P.
Bank of America, Palm Beach/Treasure Coast March 1994 – January 2000
• Managed the operation of the Southern Palm Beach, Northern Palm Beach and Treasure Coast regions consisting of 26 banking centers and more than 180 sales associates to include Banking Center Managers, Personal Bankers, Premier Bankers, Mortgage Bankers and Business Bankers. Developed annual sales plans and annual profit and loss objectives established to meet current budget forecasts.
• Created production goals for each sales position consistent with quarterly objectives. Tracked results daily and managed associates performance both formally and informally.
Professional Memberships
• Boca Raton Chamber of Commerce, Trustee Member
• West Palm Beach Chamber of Commerce Board, Finance Committee and Executive Committee
• Boynton Beach Chamber of Commerce
• Delray Beach Chamber of Commerce
• Coral Springs Chamber of Commerce
• March of Dimes Board Member
• Graduate of Leadership Boca Raton
• Graduate of Leadership Boynton Beach
• Young Businessmen Entrepreneur’s Assoc.
• Toast Masters Speaking Network
• Corporate Ambassadors West Palm Beach
Accreditations
• ABA Management Training
• Omega Advanced Sales Training
• University of Florida Advanced Sales Training Graduate
Awards Received
• Top Branch Manager of the Year Award 1997, 1998
• Customer Experience Leadership Award 1996, ’97, ‘98
• Top Regional Sales Manager Award 1999, 2000
• Top Regional Executive in Sales and Service Campaign 2001, 2002
• Market President Excellence in Sales and Profitability Award ’05, ’07, ’08
• Top Sales Leader Colonial Bank South Florida ’03, ’05, ’07, ’08
References
Available upon request